Airlines

Category Archives for Airlines.

Rumor: American to Admit Defeat, Give Passengers More Space in Coach

Mar 02 2019

In late 2017 American Airlines rolled out a new coach product. It featured less space than ever between seats (not just in coach, but less space for extra legroom coach and even for first class). There was less recline, too, and no seat back video. They found space for more seats by squeezing inches out of the lavatories. And they found space by taking padding out of the seats.

Not only was this new interior what’s going into their new Boeing 737 MAX aircraft, but they’ve been taking more comfortable Boeing 737-800s and ripping out those interiors to match what I’ve sometimes called “Torquemada configuration.”

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American Airlines Updates Its ‘Flat Tire Rule’ to Help If You’re Late to the Airport

Mar 01 2019

For many years there’s something that’s been referred to in airline parlance as the ‘flat tire rule’ — if you show up too late to get on your flight, your airline will put you on the next one without a penalty. After all, you may have had a flat tire on your way to the airport, why punish you further? Little is free in today’s airline world any more. In fact “standby” or wait listed travel is no longer free at most US airlines (and not all international ones offer it to begin with). At American Airlines only full fare passengers and elites can stand by for free, and that’s generally only for US travel — otherwise it costs $75 to stand by for an earlier flight. But what about when you miss your flight?…

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American Airlines Fined $1 Million for 13 Illegal Long Tarmac Delays

airplane on tarmac
Mar 01 2019

It used to be that an airline would focus more on getting each flight to its destination as quickly as possible, believing it’s better to get passengers and aircraft where they’re going than cancel flights and let passengers off. That equilibrium was shifted in law, and airlines are now supposed to let passengers off of planes rather than holding them on the aircraft — even though it may mean more flight cancellations and mean people don’t get where they’re going as quickly.

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American Airlines Offers New Zoes Pre-Order Charcuterie Plate in Domestic First Class

Feb 27 2019

Back in September when American Airlines launched their partnership with Zoës Kitchen they introduced new coach buy on board items from the Mediterranean chain that people seem to love.

At the time I shared that the airline planned to roll out a Zoës item as a pre-order option “similar in style” to the current cheese plate light alternative to the regular meal.

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