Category Archives for Commentary.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Earlier in the week I wrote about rapper Meek Mill being denied entry to the Cosmopolitan hotel in Las Vegas. He claimed he hadn’t ever had any altercations at the property and that he’s only ever been there one time — “with Nicki Minaj for a Jay-Z event 5 years ago.”
The Philadelphia-born musician’s attorney sent a demand letter to the hotel which claimed “that the Cosmopolitan maintains a list of African American recording artists who should be denied access for no other reason than than their culture and skin color.” They asked only for an apology and access to the property.
Passengers off of flight AY9 “walked to an exit, and followed a TSA Agent through the door leading outside.” One passenger reports realizing the mistake and finding “he went to an agent in the Customs and Border Control (CBP) office [who] told him to not worry and “just go ahead.”
CBP blames Finnair because “it’s up to the airlines to make sure passengers go from an arrival gate to customs” while TSA “says it’s CBP’s responsibility.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On May 23 a 42 year old Japanese man flying from Bogota to Mexico City and on to Tokyo Narita on Aeromexico caused his transpacific flight to divert to Hermosillo, Mexico when flight crew “noticed a person suffering convulsions and requested to make an emergency landing.”
An autopsy determined the man died of a drug overdose. His stomach and intestines contained “246 plastic packets of cocaine..measuring 1 by 2.5 centimeters each.”
Video was posted on Chinese social media network Weibo where the delayed passenger isn’t getting much sympathy. One commenter suggests he be banned “from taking planes for the rest of his life, then get him to kneel if he wants the ban to be lifted.”
Customers certainly ‘have a choice of which airline to fly’ on this domestic hop with 16 peak daily departures offered by six different carriers. None however are likely to make staff kneel in apology when delayed by weather.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Passengers aren’t supposed to be able to board the wrong plane. Boarding passes are scanned at the gate. There’s a manifest — airlines know how many people are supposed to be onboard. When passengers are in the wrong seat, there’s usually another passenger assigned that will say something. But it happens. Occasionally one person, or a couple traveling together, wind up in the same city.
Spirit Airlines has probably the worst reputation of any airline in America. The problem is that reputations lag reality. First of all Via Air is far worse. And second Spirit has made tremendous strides.
It’s easy to anchor on Spirit as the airline who believed their business model required customers thinking they offer a bad product, who refused a pregnant woman water during a two hour tarmac delay and that wouldn’t refund a Vietnam veteran cancer patient’s tickets when he became too sick to fly to see his daughter in the hospital. And that’s why this spoof video of a Spirit Airlines customer service center is so funny.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
