A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
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Guide to Exceptional Value Aeroplan Short Haul Awards
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Government Investigation Launched Into Apple Card Credit Practices
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
$2000 Bonus From Chase
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The 10 Longest Major Routes in the World Without Non-Stop Flights
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The FCC Chairman on Flying Coach
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Google’s New Reward Points Program
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Up to 50% Off British Airways Awards For Travel Through End of April
British Airways is running a sale on award bookings departing the U.K. between 7 November 2019 and 30 April 2020 (book by November 21). U.S. members can book their one-way returns back from the U.K. using the discount.
Will California’s New Privacy Law Require American Airlines to Tell You Your Eagle Rating?
Here’s how American Airlines scores its customers. American Airlines has a system called Helix that it uses to tell employees when to go ‘above and beyond’ for a customer. It’s used by reservations, agents at the airport, customer relations, baggage services and others as a way to know when it’s ok to spend more on a customer.
The goal of the system is to accommodate high value customers who are at risk of defecting to a competitor. Helix will display an Eagle ranking from 1-5 for each customer. This ranking is updated each day and depends on a combination of revenue and how badly you’ve been treated by the airline. You’re only going to get special treatment if your ranking is 3 or higher.
How Much Hyatt Pays Hotels When You Redeem Points for Free Nights
A hotel program books your room on points. They take the liability on their books for your point balance, and use it to pay the hotel.
Since hotels are mostly independently owned, they need to get real cash from the chain for your stay. Hotels actually benefit by filling unsold rooms with reward night guests, getting revenue from the loyalty program for a room that would have sat empty.