Lounges

Category Archives for Lounges.

The Delta Sky Club Red “Line Skipping Pass”

by Gary Leff on September 18, 2022

Sep 18 2022

Just because you can finally make it inside the club, doesn’t mean you’re able to stay. You may need help with a reservation. On Friday afternoon Delta didn’t have any staff to assist with reservations in their main New York JFK club.

That means guests had to leave the club to go into the terminal looking for help with a reservation, such as changing a flight in the event of a delay or cancellation. And I learned something new about the Delta Sky Club lines. There’s a way to skip the velvet rope.

Should Virgin Atlantic Lounges Exclude Credit Card Guests From Eating?

by Gary Leff on September 17, 2022

Sep 17 2022

The Virgin Atlantic lounge at Washington Dulles uses a QR code for ordering plated meals, and that code is given only to Virgin’s own passengers – and not to guests entering the lounge via American Express or Capital One credit card – creating two levels of service for passengers who are visiting. Is that acceptable? And is there a better way to handle the economics?

Wonder Why American Express Centurion Studios Are Crowded? They’re Selling Access On Groupon

by Gary Leff on August 19, 2022

Aug 19 2022

American Express has its Centurion lounges, and its smaller ‘Studio Partner’ longes which are Escape Lounges. Previously you could use an American Express Platinum card to access Escape lounges, but they’re now branded by American Express and more cardholders know about the benefit.

Like Centurion lounges, these Centurion Studio lounges have become more crowded.

American Airlines Has A New Design Template For Its Admirals Clubs, And That’s Fantastic

by Gary Leff on August 4, 2022

Aug 04 2022

The current ‘new design’ of American Airlines Admirals Clubs feel very institutional, from the lighting to the furniture. The perfect example of this is the A concourse club in Dallas which I think of as having hospital lighting. The smaller club in Charlotte follows this same motif.

Great news – they’re walking away from that design in upcoming new builds and renovations with a much more attractive template!

New United Airlines ‘Club Lite’ Denver With Grab-and-Go Food Is Nearly Ready

by Gary Leff on July 30, 2022

Jul 30 2022

United Airlines appears to be planning a new club lounge concept in Denver for the ‘B East’ concourse addition there, between gates B61 and B63.

No Waivers, No Favors: Sky Club Member Denied Entry Into Empty Lounge Due To 3 Hour Rule

by Gary Leff on July 7, 2022

Jul 07 2022

The 3 hour rule is being applied literally rather than seriously.

You’ve Never Seen A Line This Long To Get Into An Airport Lounge. Why Even Bother?

by Gary Leff on July 1, 2022

Jul 01 2022

Delta now restricts access to travelers until 3 hours prior to their first flight’s departure. How is that working out to control crowds?

Updates To The Main Delta Sky Club In Detroit

by Gary Leff on June 30, 2022

Jun 30 2022

A correspondent shares that the renovations to the kitchen at the main Delta Sky Club in DTW has been completed, and that it features mostly new furniture with dividers designed to offer privacy. There’s also now outlets at nearly every seat “though some aren’t yet operational.” The four cubicles remain for now [as they do in Cincinnati], although cubicles aren’t part of the latest Sky Club design concepts. …The comfortable adjustable office chairs in each cubicle have been replaced by regular chairs that aren’t suitable for desks…the coat/jacket hooks at each cubicle were removed.. Still no snazzy phone booths or pods, as we’re seeing at other newly built or recently renovated lounges in the Sky Club system. Also, the bar is still the temporary staffed bar with only complimentary booze. No premium drinks here, which…

American Airlines Club In Charlotte Re-Opens After 6 Months. Only One Part Is Better.

by Gary Leff on June 24, 2022

Jun 24 2022

The main American Airlines Admirals Club has re-opened in Charlotte. It was closed for 6 months for renovations. And travelers are wondering what was even accomplished.

Get The New Boeing 747 Credit Card But Don’t Expect To Use Delta Lounges

by Gary Leff on June 19, 2022

Jun 19 2022

Delta’s Sky Clubs have been packed. Not only are they limiting club use to within 3 hours of flight departure (with one executive declaring Sky Clubs ‘aren’t a WeWork’) they’re testing fast track priority lanes for top tier elites to skip the queue to get into lounges.

I love the look of their new premium credit card design, but as far as their lounges go, when everyone has access nobody does.