Category Archives for Lounges.
The Delta SkyClub at Chicago O’Hare’s terminal 2 near gate E6 was closed when it failed a health inspection on October 23.
Chicago’s food inspections July 1 to present shows the conditions that were discovered as inspection 2230167.
A week and a half ago the Dallas Fort-Worth Centurion lounge re-opened in its new larger location.
At the time I wrote that “I still expect that the lounge will get crowded at peak times.”
Yesterday an American Express executive offered what seemed like the next step they would take in managing crowds at Centurion lounges: advance reservations via mobile app.
American Express reached out to suggest that booking via app is an example of something they’ll consider not something they currently plan to implement.
American Express closed the Dallas Fort-Worth lounge, and today it re-opens in a new location.
The new lounge has all of the amenities of the old lounge with some additions and mostly more capacity for guests. There’s the buffet and full bar, complimentary spa treatments, conference room and family room, and an three shower rooms.
No matter how much space you get, it isn’t enough if you offer a good product. Demand forecasts always underestimate how many passengers will want to visit lounges, and how much time they’ll spend, when a qualify lounge is on offer.
American Express has a new approach coming: advance reservations via app.
Virgin Atlantic and Virgin Holidays have opened a new departure ‘lounge’ on Barbados. It’s a departure beach that includes check-in and baggage dropoff.
Priority Pass is a card that gets you into lounges around the world. You don’t have to belong to an individual lounge program, this program works to have lounges in most of the places you go.
There are over 1000 airport lounges that a Priority Pass will gain you access to, most of those are spread throughout airports around the world. Around 60 options exist in the U.S. and that increasingly includes airport restaurants.
When you have a Priority Pass card it may come with visits for you as the cardholder, and it may come with complimentary visits for guests.
Priority Pass gets you access to four different places in the Portland airport, and the American Express Platinum card can get you one more. Concourses are all connected airside so you have access to everything with a bit of a walk.
The staff here are friendly. The lounge is gorgeous. Tarmac views are fantastic. Everything about the Polaris lounge Houston is well designed.
There are showers and nap rooms, an extensive buffet and a sit down restaurant. What’s more even though the lounge is small most of the day it doesn’t seem to be crowded, since the airline’s flights are better space throughout the day rather than clustering solely around 5 o’clock.
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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
