Hotels Exploiting New Loophole In IHG Elite Benefit Rules

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. ahhhh, IHG – like the story of the scorpian and the frog, its just in their nature

  2. A year ago, IHG had the makings of being the best loyalty program besides Hyatt. Then hotels started playing games with what constituted a club lounge and now they’ve gutted the breakfast benefit. Now I’m leaning toward forgetting about IHG, except when I’m in a small town and the only option is a Holiday Inn Express.

  3. Agreed with FNT. I’ll add that until IHG adopts mechanisms that force hotels to abide by their otherwise non-existent/minimal standards, and until they can empower their otherwise impotent customer support teams, their program will continue to be an afterthought in the loyalty space. So much potential gone to waste there.

  4. A year ago, IHG had the makings of being the best loyalty program besides Hyatt.

    Kool-aid drinkers believe Hyatt is “best” because it’s been declared ad nauseam as such by self-anointed “travel gurus”. So, the only reason “IHG had the makings of being the best loyalty program besides Hyatt” was because self-anointed “travel gurus” began proclaiming it as such. Before the changes had even been implemented, this site had already declared the “new” IHG One better than Hilton Honors when, in reality, the “new” IHG One was nothing more than a very bad imitation HH! Now we are seeing what the true “revamped” IHG One is like…

    There is almost always what self-anointed “travel gurus” claim on side and the facts and reality on the other…

  5. I can almost guarantee the tight-asses are the Indian owned franchises around the world…. it should not be allowed… they want all the benefits of being IHG and it’s substantial rewards member list, but the Indian tight-asses don’t want to fork out the benefits, you should name and shame them all

  6. I can almost guarantee the tight-asses are the Indian owned franchises around the world…. it should not be allowed… they want all the benefits of being IHG and it’s substantial rewards member list, but the Indian tight-asses don’t want to fork out the benefits, you should name and shame them all

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