Delta Air Lines has been a mess since Friday. CrowdStrike brought down systems all over the world, but other airlines recovered while Delta continues to be an operational disaster. They’re explaining internally what happened.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Since all of the major transferable currencies – Chase, American Express, Citi, Capital One and Bilt – transfer to Air France KLM, most of you have access to these points. Pricing is much lower than you’ll find through El Al directly, or through Delta.
Israeli Prime Minister Benjamin Netanyahu visits the White House and speaks to Congress this week. His travel to the U.S. is on board Wing Of Zion, Israel’s Air Force One. And this is the first trip abroad using the reconfigured aircraft. Here’s a first look inside while the plane is in its intended operational service.
Delta often claims to have been the first airline to fly with business class suites, but that isn’t true. Qatar Airways was first, and their QSuite debuted seven years ago and remains one of the best business class products in the sky. The overall Qatar Airways business class experience is better than first class on airlines like British Airways and American.
It is clear that you do not want to be a Delta customer even today, which hopefully will be better than the past three days. As of 6 a.m. Eastern the carrier has ‘only’ scrubbed 15% of its flights while American is at 1% and United 0%.
A passenger on Frontier Airlines flight 1449 from Atlanta to Denver Friday evening says they were bumped from the aircraft after they had already boarded in order to make room for staff. She says she was “threatened with arrest” if she didn’t give up her seat, and she missed the wedding she was headed to. The flight wound up taking off without her.
This absence certificate being required by the airline is extensive and invasive, demanding personal health information including a “treatment plan” and “progress of treatment” that is highly unusual to share with any employer – let alone for merely taking a sick day that an employee is contractually entitled to when sick.
SkyTeam member Vietnam Airlines flies non-stop between the U.S. and Vietnam – four-times weekly San Francisco – Ho Chi Minh City service – with an Airbus A350. There is fantastic business class award availability right now for this flight, for up to 4 passengers per flight, whether looking for trips right away through eleven months from now. You can use this flight to connect onward in Southeast Asia (or, if you’re willing to pay the requisite miles, even beyond).
One hotel in Europe lays out the consequences for stealing towels. You will be denounced to an agency! Guests face $16,000 fines and one Hilton even pressed charges against a guest who was sentenced to jail – two years for stealing two towels.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
