American Airlines President Robert Isom first tells a group of employees in Philadelphia that they need to do it all, but when it comes down to it he says run on time.
Leaked Memo: What United Plans To Do To Reduce Costs As Coronavirus Dries Up Travel
The aviation world has been rocked by coronavirus, as demand for travel shrinks. Businesses are telling employees not to fly. Discretionary trips are being cancelled. And there’s tremendous uncertainty over the future.
While U.S. airlines have been healthy and better-positioned to handle what is so far a less extreme hit to their business as carriers in China, Hong Kong, and South Korea they’re certainly scrambling to figure out what’s next. United has been proactive communicating with employees, first with a note over the weekend and now with another message outlining drastic steps they’re taking to reduce costs given reductions in revenue.
How Expedia Eliminated 20 Million Customer Service Calls
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Why Doug Parker Changed His Mind And Started Working Closely With Qatar Airways Again
In making the announcement of the renewed codeshare with Qatar Airways this past week American said that “the issues [of subsidies] had been addressed” between the two airlines. That’s bullocks, the U.S. airlines failed completely in their effort to get meaningful government action against their Gulf rivals.
On Wednesday American Airlines CEO Doug Parker spoke to employees at an internal town hall, a recording of which was shared with View From The Wing. There he explained the carrier’s change of heart.
How’s This For A Creepy Tweet From TSA?
The TSA responded to one of my tweets, divulging personal information about me, and it’s a reminder of how much freedom we’ve given up in the name of a false sense of security.
Man With Coronavirus Flew Delta On February 22 – And Other Passengers Aren’t Being Told
A 56 year old man flew on Delta from Amsterdam to Atlanta on February 22. He had connected from Milan, Italy. A few days after the flight he showed symptoms of coronavirus. Other passengers on board aren’t being informed.
Marriott Lost The Iconic Four Points Niagara Falls, New York
The property is slated to leave Marriott after today. It should tell you something though about the Four Points brand that the property is being required to invest in upgrades to meet Best Western requirements.
U.S. Airlines Asking The Trump Administration To Scale Back Government’s Role in Consumer Protection
Airline lobbyists are trying to curtail the power of the Department of Transportation to engage in consumer protection. They want to be regulated just like other industries, with definitions employed by the Federal Trade Commission. But this ignores how other industries are regulated by the states and consumers through the courts, which the airlines are frequently excused from by the Airline Deregulation Act.
Four New Meals Introduced On American Airlines Domestic Flights
Instead of replacing all of their domestic first class meals at once, as they’ve had in the past, American Airlines has been replacing a few items at a time on a rolling basis.
The airline has introduced four new entrees and two salads.
After More Than Two Decades Berlin’s New Airport Is Ready, And Lufthansa’s Move-in Plans Were Leaked
In 1989 David Hasselhof stood atop the Berlin Wall belting out “Looking for Freedom.” Less than a year later East Germans were finally free.
Thirty one years after David Hasselhof stood between East and West Berlin the East’s old airport may finally be freed as the new Berlin Brandenburg airport, replacing Berlin Tegel. It’s a costly reminder of East German-style planning.