An employee raised morale issues, and suggests that Delta employees are happier and take better care of customers.
Doug Parker responded that while he’s “not putting it all on this” he blamed the mechanics and summer operational performance for unhappy employees. Apparently he never read any of the employee surveys from before the mechanics’ work slowdown.
A government-owned Ariana Afghan Airlines Boeing 737 operating a domestic Kandahar – Kabul flight reportedly has crashed in the country’s central Ghazni province, in Taliban-controlled territory around 1:25 p.m. local time on Monday. That’s according to a provincial government spokesperson, and confirmed by the country’s Second Vice President. Local reports suggest 83 souls on board.
The airline, however, denies this.
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Thai Airways pulled out a tape measure when the women checked in at the Bangkok airport. “She then pulled out a measuring tape and wrapped it around my daughter..moving her arms outstretched, before trying to do the same to me and [my other daughter]” the mother said.
American Airlines is inviting some frequent flyers to participate in testing sessions this week to experience new seats that they’re considering. American is testing new seats for business class, premium economy, and coach.
On November 29, 1987 the Boeing 707 took off from Baghdad, headed to Abu Dhabi and Bangkok enroute to Seoul-Gimpo. It never made it to Bangkok, blowing up with 104 passengers and 11 crew on board. The wreckage of the occurrence aircraft was never found.
This week though pieces of Korean Air flight 858 were discovered , more than 30 years after it was blown up by North Korean terrorists.
American Airlines flew the Boeing 737 MAX before it was grounded, and ordered 100 of the airplanes. They’re committed to the aircraft’s safe return to flying, and they’ve done polling to understand how customers feel about it today – and what will change their minds so that they’ll accept flying on the plane once it’s back in the sky.
SoFi’s free money offer is just too good. It’s quick and easy, all online, and they give you money. It’s a finance product that’s really aggressive getting new customers. It has no fees of any kind, and they’re offering a pretty good 1.6% APY in interest. And they even reimburse all ATM fees for withdrawls, so it’s convenient for pulling out cash anywhere. There’s no hard credit pull when you sign up, either.
And they’ll give you money for getting your friends and family to sign up – up to $10,000 a year.
One person staying on property reported spending hours on the phone with Marriott “trying to get the..chain to help.” The chain directed people to go into the office and get staff to find them somewhere else to stay. These were the employees who had just lost their jobs, and who abandoned the property early. Great strategy.
Marriott also reportedly stated “they were under no legal obligation to help” although eventually helped guests transfer to another Residence Inn.
San Antonio airport was at the forefront of a nationwide trend to ban Chick-Fil-A over its political beliefs. This almost certainly violates the chain’s first amendment rights and is impermissible for a government-owned and run airport.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
