At American Airlines cleaners frequently board an aircraft and start cleaning before passengers are off the plane. That’s not a great experience, but the airline frequently tries to turn planes around with unrealistic schedules. At least they’re getting cleaned.
British Airways in contrast has trialed ways to reduce cleaning to see if passengers complain. Now they’re taking a new approach — testing the elimination of cleaning altogether on some flights.
There are plenty of meal attempts that aren’t even trying, or actively trying to be disgusting.
There’s a recent viral story about an Emirates passenger complaining about their cajun chicken sandwich. Doesn’t look great, but not actively ‘grosser than gross’.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Effective November 1 Hyatt Place hotels were supposed to stop providing all guests with free breakfast and limit breakfast only to members of World of Hyatt who book through Hyatt channels (or corporate booking tools, since that’s good business).
In practice the Hyatt Place “mornings are for members” slogan isn’t as cut and dried as corporate’s rules appear.
Several weeks ago I wrote that Qatar Airways will sell access to their incredible Al Safwa first class lounge in Doha for just $69. It turns out this is being offered to passengers on awards, too.
I was supposed to fly home from Washington National to Charlotte to Austin yesterday afternoon. It looked to me like I would misconnect in Charlotte, and the later Charlotte – Austin flight was sold out. I started looking for alternatives.
This is a story of making bets, playing the odds, and leaning on the help from one of the best club agents in the system — whose tools to work with customers haven’t been taken away… yet.
Christopher Elliott takes on his role as the world’s worst travel advisor and tells his audience in USA Today that they have his permission to take any empty seat in coach since flight attendants “can’t police every seat.”
By the way that’s one of his “tips for getting an upgrade.” So presumably we’re not even talking about moving between regular coach seats. Just sit in the premium seat and if questioned tell your cabin crew (and anyone they call in for reinforcements that you had Christopher Elliott’s permission.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
