A couple of months ago I laid out an argument that American Airlines wouldn’t fly to India or Dubai.
Now American Airlines executives laid out in an employee forum why they aren’t planning to fly to India.
by Gary Leff
A couple of months ago I laid out an argument that American Airlines wouldn’t fly to India or Dubai.
Now American Airlines executives laid out in an employee forum why they aren’t planning to fly to India.
by Gary Leff
A year ago American Express inked an expansion of the Miami lounge – arguably the brand’s most crowded – and did a deal to replace the current DFW lounge with a new nearby larger one.
That project seems to be behind, and the current Centurion lounge at Dallas Fort-Worth is closed until August 14 for repairs.
by Gary Leff
American American was instrumental in the launch of one of the Douglas DC-3 in the 1930’s. And now it’s possible to eat food prepared in one. American’s Chairman C.R. Smith badgered and cajoled Donald Douglas into developing a stretched successor to the DC-2.
by Gary Leff
In light of news that Anthony Boudrain had included his frequent flyer miles in his will, I wrote about how each of the major airline and hotel programs handle miles as part of an estate and what you need to do to make sure your points can be used by whomever you intend.
What I didn’t cover at the time was how transferrable bank points work when you pass away. And it turns out know this is even more important.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
One of the things about new routes is that they often have award space available when schedules first load.
And that’s true in this case. Space for four business class passengers is wide open.
by Gary Leff
Bill payment service Plastiq charges your credit card and then pays the bills you ask them to. That way you can earn credit card rewards for bills you might otherwise pay by check (currently only Mastercards allowed for mortgages), and benefit from convenience and float, charging something at the beginning of a credit card billing cycle and paying it off at the due date weeks after the end of the cycle.
Their CEO did an AMA on Reddit and offered some interesting insights into payments and their business plans.
by Gary Leff
Just a few days ago I wrote about the steps that were necessary in order to book Cathay Pacific business class awards since they weren’t appearing available at all to partner airlines like American or Alaska.
There’s good news now, though.
by Gary Leff
United Airlines held its earnings call this morning. The airline’s stock price jumped with release of their performance for the second quarter and during the call.
Since earnings beat estimates it was a more upbeat call than many of United’s recent run-ins with the investor community. It also largely focused on how they plan to drive earnings growth despite potential geopolitical and fuel price challenges.
by Gary Leff
For a company invested in being an experiential brand outside of hotel stays, trying to earn a revenue premium by ‘helping you be a better you’ through acquisitions live Miraval and Exhale Spas, Hyatt has been behind its competitors in offering experiences outside of its hotels through its loyalty program.
More options are better, and it’s worth giving these a scan. There isn’t the exceptional value, scale, or true scarcity to the bulk of these experiences. But some of them are going to be interesting, and the value per point is fair though not outsized.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »