The hotel keeps guest vehicle keys in a safe, but it seems to be one of those cheap consumer-style safes you might buy from an office supply store, because it runs on a battery and the battery died. It likely also has a master key, but that wasn’t available. As a result, no guest could get their vehicle.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
United Airlines now offers an easy way to buy extra seat space for comfort and earn miles, a strategy also possible on other airlines, though occasionally complicated by gate agent errors or policy confusion.
A Delta Air Lines passenger complains that the person in front of them draped their jacket over their seat back. This took up the passenger’s space who was seated behind. It’s rude and it’s disruptive, but people do what makes them comfortable, blissfully unaware of the consequences their actions have on others.
A little over fifty years ago U.S. airline lounges began opening up to the masses for a fee, following government rules requiring clear standards of access replacing invitations in order to avoid the appearance of discrimination. Airlines could let anyone in, or create a path to paid membership. You know which one they chose.
You should not actually stay at the Rio. You should check in there midweek when there’s a great rate when you’re staying in Las Vegas anyway, in order to earn elite night credit, but from all the feedback on this hotel you probably want to actually spend the night somewhere else. Even guests who feel the rooms themselves are fine tend not to enjoy strolling through the property to and from those rooms it seems.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A flight attendant bumped the passenger’s wife during boarding. She was “in floods of tears” and told the crewmember he was a “bad man.” She was removed – and he stayed on the aircraft without her, but called out the flight attendant “you are a really nasty person” and is shocked that he was then booted as well. They were out of pocket $624 to get home and the airline is telling them to pound sand.
The one thing I value most from Executive Platinum is – I suppose – not something that many flyers factor when making their decision. As often as I’ve had challenges getting where I’m going with American, the ability to put backup flights in a reservation during irregular operations has made a huge difference getting me to my destination close to as-planned.
Delta Air Lines doesn’t even upgrade their ‘secret’ 360 members very much anymore. Good luck if you’re a Diamond Medallion.
Going forward Artificial Intelligence and ‘personalized pricing’ that Delta says they are working on to present a specific price based on what they know about a customer will make sure they sell every seat – and not have to give out elite upgrades.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
