If You Fly United, Soon There May Be No Way Out

May 20 2015

Under United’s new mileage-earning program, miles are earned based on the price of the ticket not the distance you fly. And they seem to be stamping out, one by one, the places you can go to still earn full mileage — United airline partners, one by one, are reducing the miles earned on United discount fares. This is no accident. When will there be no options left?

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Review: Emirates Colombo Airport Lounge and First Class, Colombo – Dubai

May 19 2015

Now it was really time to head home from my Maldives trip, having had my fill of Sri Lankan food for the day. We checked out of the Hilton and made what was nearly an hour’s drive in traffic to the Colombo airport.

Once there, though, things moved quickly. I had boarding passes from the day before, picked up in Male for both Colombo – Dubai and Dubai – Dallas. And there was pretty much no wait at all for immigration formalities or security to head to the Emirates lounge while waiting to fly Emirates first class to Dubai…

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A Food Tour of Colombo, Sri Lanka

May 18 2015

Since I didn’t have much time, and I’m not an expert on either Sri Lankan food or getting around the capital, I decided to hire a guide for a few hours on my day in Colombo.

I found an excellent guide, and since it’s Sri Lanka it was reasonably priced. We began at the floating market, stopped at a street vendor and for some dessert, and at a Sri Lankan vegetarian buffet.

I will never look at eating my fruits and vegetables the same way again, and especially loved the kottu, made of roti, vegetables, egg, meat, and spices…

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No, Customers Aren’t Booking Away from American Airlines. Why Do You Ask?

May 18 2015

A USA Today column made the claim today that passengers are booking away from American Airlines due to customer service. It gets facts wrong, concedes customers aren’t *actually* avoiding flying American, and then points out one of the places it says customers are going – United – has more DOT complaints than American.

The article has been clogging up frequent flyer forums and my Facebook feed all day. Some logic needs to be applied here.

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