A Marriott Knoxville guest reports getting to their room and discovering that the bed was “soaking wet with cleaning products…there was poop everywhere on the mattress.” But that wasn’t all.
Airlines have contingency plans for situations like this. American Airlines hasn’t experienced anything like flight 5342 in 23 years, but they update plans and train for it.
New Zealand does not impose an equivalent, conflict-specific questionnaire on visitors from Syria, Sudan, or other nations currently embroiled in conflict. Make of that what you will.
The nearly 800-room Crowne Plaza Times Square closed several weeks ago, and is expected to re-open over the summer as Hyatt Regency Times Square. They are currently accepting reservations starting September 1.
United Airlines is launching several upgrades to onboard food and beverage offerings, including revamped cocktails, a new premium nut mix, and an upgraded meal service on flights to and from Hawaii. These changes roll out in February.
After last night’s horrific collision of an American Eagle jet and a Black Hawk helicopter, there’s been a rush to pushing pet agendas. We don’t have a sufficient understanding of the causes of the incident yet to jump on a pet horse. Be very skeptical of anyone pushing solutions of laying blame at this stages.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
While Marriott eliminated its award charts, that doesn’t mean the Bonvoy program can’t give members advance notice that they’ll be making major changes to the points price of a free night at its hotels, or at least communicate with members at all about their decision to gut the value of points. Yet they chose not to respect their members this way. That leaves us to analyze the data ourselves.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A regional jet and a U.S. Army Black Hawk helicopter collided midair over the Potomac River near Ronald Reagan Washington National Airport Wednesday night resulting in confirmed fatalities of most involved and no known survivors so far.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
