Air France KLM Flying Blue On The Rise: Why It Will Continue To Outshine SkyMiles

Dec 22 2023

Air France KLM’s Flying Blue is the best frequent flyer program in the SkyTeam alliance. It’s legions better than Delta SkyMiles. At the airline’s investor day, they explained how they’ll be doubling down on the loyalty program to drive profits, as relayed by Brian Sumers in his invaluable Substack. U.S. airlines see loyalty programs as cash cows. That’s not as true elsewhere. In Europe and Australia, credit card interchange is regulated, so rewards card deals aren’t as lucrative. In Australia, we’ve seen Qantas make each point worth less in order to keep awarding around one point per dollar for credit card spend. (Card fees have gone up, and in some cases points-earning has been capped.) In Europe the cards themselves aren’t as profitable, and the deals look different. For instance a past Air France-American Express…

Continue Reading »

Is Delta Air Lines Exaggerating The Success Of Its American Express Credit Cards?

Dec 21 2023

Before the pandemic the American Airlines co-brand portfolio had the largest charge volume, but American, United and Delta were all over $100 billion annually.

In June Delta Air Lines made big news claiming to have broken away from the pack reporting that “approaching 1% of U.S. GDP” in charge volume on their co-brand cards. They appeared to suggest over a quarter trillion dollars being spend on Delta American Express cards.

Continue Reading »

Unable To Afford Jet Fuel: Pakistan International Airlines Passengers Confront Staff Over Cancelled Flights

Dec 20 2023

A viral video shows Pakistan International Airlines passengers angrily confronting staff after their flight was cancelled due to lack of fuel. Some want refunds, others want alternative travel arrangements.

The world’s worst airline is facing its biggest crisis ever. The government oil company stopped supplying fuel because the government-owned airline stopped paying its fuel bills. They’re cancelling hundreds of flights each month. About 7,000 employees did not get paid in November.

Continue Reading »