[Roundup] Why Airports Are Having A Harder Time Hiring Workers Than Anyone Else

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Airports concessions and restaurants are all about maximizing revenue. They charge well above similar costs outside of the airport while paying the lowest cost possible to staff and management that are the face of their businesses at the airport. They can’t hire because people are a) being paid more to stay home in benefits b) refuse to increase wage to attract a better caliber of worker c) don’t really care because air travelers are a captive audience at airport

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