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An Updated Simple Model Ranks the Best Hotel Programs

building overlooking water
May 10 2018

Loyalty has two primary components: recognition and reward. That’s your elite program and your earn and burn proposition.

Hotel programs are tough to compare because you earn a different number of points per dollar spent, and redemptions vary wildly as well — the most expensive Hyatt redemption is 30,000 points while the most expensive Hilton redemption costs 95,000. We can normalize that by looking at the number of points earned, and the value of each point.

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China Dictating US Airline Website Design and Award Charts

temple
May 06 2018

In January China flexed its muscles against Marriott at a time that the US President began making rumblings of a trade war. They shut down Marriott’s booking engines in the country. Marriott Marriott fired an hourly worker who rather innocuously ‘liked’ a tweet about Tibet and even removed a banned book from one of their hotels.

At the time I wrote that China would be cracking down on airlines, too.

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China Now Regulating US Airline Speech, Threatens United and American

wall of china
Apr 28 2018

In January China flexed its muscles against Marriott at a time that the US President began making rumblings of a trade war. They shut down Marriott’s booking engines in the country. Marriott Marriott fired an hourly worker who rather innocuously ‘liked’ a tweet about Tiber and even removed a banned book from one of their hotels.

At the time I wrote that China would be cracking down on airlines, too. American’s website for instance listed Taiwan separately from China.

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American’s Great New Meal Choices, Never Have Another Bad Meal Onboard Again?

airline food
Apr 27 2018

The kosher meal chicken was flavorful, spicy even, and the smoked whitefish was tasty. The pineapple upside down cake dessert was excellent.

The Muslim meal chicken was the spiciest food I’ve had on a US airline in a very long time, but it wasn’t just heat it was a complex heat. The dessert was a butterscotch tart which was delicious.

American has to be spending more on their special meals than on their regular meals.

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Hurry: Book Lufthansa First Class Awards West Coast – Europe with Partner Miles

lufthands headquarters
Apr 25 2018

On Sunday I wrote that Lufthansa first class awards had become bookable using partner miles. That’s significant because normally Lufthansa only makes first class award space available in advance to its own Miles & More members. Star Alliance partner frequent flyer programs can generally only book that space within 2 weeks of departure.

Now this has spread to San Francisco – Munich.

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