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Airlines built loyalty programs that once defined premium travel. Now banks control the game. Their credit-card empires generate billions, fund airport lounges that outshine airlines’, and shape where travelers choose to fly. This $6 billion power shift is rewriting who really owns the premium traveler—and the future of airline loyalty.
I’ll be speaking at Zorkfest in Las Vegas, the miles and points and casino loyalty event, December 5-7 at M Resort in Las Vegas.
Citi finally nailed the premium card formula. The credits alone outpace the fee. Year one value is borderline absurd.
With $2,800+ in usable credits, 175,000 bonus points, and unrivaled lounge perks, here’s how the American Express Platinum Card® an easily outweigh its $895 fee—and whether it makes sense for you.
United just told Wall Street it can double profits by 2030 — not from flying, but from loyalty. CEO Scott Kirby says the MileagePlus program will be the airline’s growth engine for the next decade. It’s an audacious claim — and one that deserves a closer look.
Citi’s new premium card stacks credits and bonuses in a way that feels unintentional. The first-year value is almost absurd.
Cathay Pacific just threw open the doors to its ultra-rare first class cabin—two JFK-Hong Kong awards you can still grab before they vanish.
Finnair just canceled 40 flights because seats washed with water lost their critical fire-resistance certification, suddenly making them unsafe to fly. Thousands of passengers are now stranded after this bizarre cleaning mistake grounded the airline’s planes.
Rove just made true double-dipping possible — earn transferable miles when you book hotels and still collect points, nights, and perks from your loyalty program.
I tore into the Strata Elite box feeling smug about my 80K bonus. Then Citi raised the offer to 100K.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
