Jan
11
2019
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
10% Off British Airways and More Pilot Drinking in Japan
british airways
Tag Archives for british airways.
British Airways Fuel Surcharge Class Action Settlement Miles are Posting
Dec
12
2018
Back in June I wrote about the class action settlement over fuel surcharges imposed by British Airways on U.S. customers between November 9, 2006 and April 17, 2013.
Sadly British Airways stopped calling these member taxes ‘fuel surcharges’ (which legally have to be related to the cost of fuel) and started calling them ‘surcharges’ (money for nothing) and they can keep on penalizing Avios redemptions to their heart’s content.
British Airways Warns Passengers: Business Class Meal May Contain Bullet Fragments
Dec
10
2018
Even though their caterer has taken ‘the greatest care’ in preparing the dish, this British Airways Club World London – Chicago menu warns “there is a very small risk of bullet fragments that could be found in the meal.”
How to Keep Checked Bags From Getting Lost and Airline Executive Jailed
Dec
02
2018
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
This Pilot Has the Best Sense of Humor Ever
Nov
27
2018
Ironically there’s a lot of sitting around in travel. Plenty of flight attendants bring magazines or books with them, often now reading on a tablet. One British Airways flight attendant got fired for reading her book upside down (it was a dead giveaway she was drunk).
I have to say though this is the absolute best use of a book on an aircraft. Ever.
New British Airways First Class Seats and Why Cathay Should Stick With oneworld
Nov
24
2018
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
That’s Not What Your Seat’s Coat Hook is For
Nov
23
2018
First class seats may have their own closets. Business class seats may have coat hooks. Those are, naturally, for hanging a jacket though of course flight attendants are often willing to hang your jacket up in the closet.
When space is limited, though, and your needs aren’t like most of the passengers that seats were designed for you’re going to have to improvise. And that brings us to the Thanksgiving travels of one Blac Chyna.
British Airways Won’t Be a UK Airline Anymore If Brexit Deal Isn’t Approved
Nov
14
2018
On Monday Spanish language El Pais reported that British Airways parent company IAG was in talks with that country’s government about ensuring the airline conglomerate would be a European – rather than UK – company once Britain leaves the EU, if no bilateral aviation deal is done in time.
Bob Crandall’s Tribute to the Founder of Southwest Airlines and First Female Airline Executive Dies at 105
Nov
04
2018
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Finally Proof That Customers Make Decisions on Brand, Not Just Schedule and Price
Nov
04
2018
It’s become all too common to believe that the only things customers care about are schedule and price. This idea has been at the core of the ‘race to the bottom’ where legacy airlines strive to become more like ultra low cost carriers and then fail to understand why customers are unhappy.
Now that British Airways parent company IAG is telling investors that a quarter of the buying decision is based on brand, can we put to rest the notion that what customers think of their travel experience doesn’t matter for a full service high cost airline?
