Tag Archives for flagship lounge.
Three weeks ago I revealed that American Airlines had brought restaurant-style ordering of hot food items to its Flagship lounges. American has now announced this change – along with several others.
The American Airlines Flagship lounge has introduced food items to order via QR code, delivered tableside. That’s something they already have in their most-recently opened Flagship lounge in Philadelphia.
Plans for a Charlotte Flagship lounge are a long time in coming, but the delay may ultimately be worthwhile because the new design template now seen in Philadelphia is so much nicer than the existing business class lounges.
A visibly drunk American Airlines Concierge Key member used his status to demand changing the TV channel in the Chicago O’Hare Flagship lounge, hurled homophobic slurs at passengers, and assaulted the staff. Reportedly, nothing was done, because ‘he has high status’.
I was through Philadelphia on a domestic itinerary, so I decided to redeem a Flagship Lounge single visit pass at the new Flagship lounge there to see what American had launched first-hand over in terminal A West between gates 15 and 16.
American’s new Philadelphia business class Flagship lounge that’s about to open will have made-to-order food items, something that the airline hasn’t offered since ‘Bridge Dining’ was available in the no longer open New York JFK Flagship lounge (that space is now the joint BA business class Greenwich lounge).
American Airlines has business class lounges at New York JFK, Los Angeles, Chicago O’Hare, Miami and Dallas – Fort Worth. They’ve been promising a lounge for their primary transatlantic gateway – Philadelphia – for many years. It’s finally almost here, and should be really worth the wait.
This week, I experienced a range of highs and lows flying American Airlines, from unexpected upgrades and surprisingly tasty inflight meals to discovering that the ambiance of the Admirals Club can surpass the Flagship Lounge’s premium offerings.
Last week one of my cousins from Australia was passing through Dallas. He’d been in the Northeast for a few days and didn’t have time to make a visit in Austin, since he needed to make it home for my aunt’s 70th birthday right after being in a wedding. But he booked a long layover, because he was traveling on separate tickets and very badly didn’t want a delay of his first flight to cause him to miss his business class award home. He’d be at DFW airport for about 8 hours, so I agreed to meet him there. I offered that we could leave the airport, but he actually wanted to see all the things. So we decided to make a day of DFW. I caught a 1 p.m. American Airlines flight to DFW.…
American Airlines has re-opened its Flagship business class lounges at New York JFK, Miami and Los Angeles. Flagship First Dining for long haul first class passengers has reopened at JFK and Miami. However the lounges in Dallas and Chicago remain closed.
Fortunately American Airlines is now talking up a target for their re-opening.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
