frontier airlines

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Frontier Airlines Completely Eliminates Telephone Customer Service

by Gary Leff on November 24, 2022

older gentleman taking a selfie with smartphone

Nov 24 2022

Airline call center hold times often got long before the pandemic, one of the more popular features I’ve covered is ways around long hold times – like calling American Airlines foreign call centers, or ringing up Delta’s close-in travel hotline.

But you can always wait – whether it’s an hour, five hours or 40 hours – to reach an agent to help sort out a problem with your ticket, when your flight is cancelled or maybe your reservation just didn’t get ticketed properly. Always, at least, except at Frontier Airlines which has just eliminated telephone customer service.

Frontier “All You Can Fly” Pass – Even Better Than It Seemed At First

by Gary Leff on November 16, 2022

Nov 16 2022

Frontier Airlines is offering its “GoWild!” unlimited flying pass for $599 the first year. If you don’t cancel it will auto-renew for $1999 the second year. It’s a brilliant way for the airline to monetize seats that are otherwise-likely to go empty, and can be a great deal for travelers living in major Frontier cities like Denver, Orlando and Las Vegas.

This lets you buy an unlimited number of domestic U.S. flights, booked the day prior to travel, for just $0.01 in airfare plus taxes and fees (or in most cases less than $15 per flight).

$0 Base Fare Frontier Airlines Tickets, Act Before Midnight Eastern

by Gary Leff on November 8, 2022

Nov 08 2022

The discount applies only to base fare and Frontier pricing is mostly about taxes and fees, including mandatory booking fees. So you may not be saving as much as you think in percentage terms. Fronter base fares aren’t most of the cost of a ticket, after all.

But this is a very good deal indeed for those with status, including those who took advantage of status matches and who have free Frontier status (and likely won’t pay add-on fees as a result).

Frontier Loses Its Bid To Acquire Spirit, Looks Like Spirit-JetBlue Is Next

by Gary Leff on July 27, 2022

Jul 27 2022

JetBlue wants to buy Spirit for parts – gates, slots (though they’d divest many of those), pilots and planes. And they’re willing to pay $400 million for the chance to get the deal to close in the face of government opposition.

Meanwhile the most likely way to get regulatory approval is to trade the American Airlines joint venture, which the federal government is also opposing. If they can make that deal quickly, they can presumably have Spirit.

Frontier’s Deal To Acquire Spirit Airlines Has Problems

by Gary Leff on June 29, 2022

Jun 29 2022

Spirit Airlines sent me their release indicating that tomorrow will not be the day that shareholders vote on whether to sell to Frontier Airlines.

Instead the shareholder meeting will be adjourned and reconvened on July 8. Spirit wouldn’t do this if all their ducks were lined up to gain approval for the Frontier deal that their board has endorsed.

Spirit Airlines Shareholders Should Take The JetBlue Deal. You Should Hope They Don’t.

by Gary Leff on June 29, 2022

Jun 29 2022

JetBlue’s proposed deal to acquire Spirit Airlines is better for Spirit shareholders than Frontier’s is. Spirit management supports the Frontier deal, and it will probably be approved. JetBlue is offering 40% more for Spirit Airlines than Frontier is. With Spirit’s shares falling to slightly below Frontier’s offer, the market thinks the successful suitor will be Frontier, not JetBlue.

However a Frontier deal for Spirit is actually better for consumers, even though JetBlue’s product is better than the one offered by either airline.

JetBlue Doesn’t Know When To Quit, Raises Offer To Buy Spirit Airlines

by Gary Leff on June 27, 2022

Jun 27 2022

When Frontier Airlines raised its offer to buy Spirit Airlines and gave the Spirit Airlines board cover to again endorse a merger between the two airlines (walking away from a much bigger offer from JetBlue that faces greater anti-trust scrutiny) it seemed like game over. The new offer even got the endorsement from two independent proxy advisory firms.

JetBlue isn’t done though. They’ve come out with a new, increased offer in advance of Thursday’s Spirit Airlines shareholders meeting, a last ditch effort.

Frontier Airlines Increases Offer For Spirit, Spirit Board Tells JetBlue To Pound Sand

by Gary Leff on June 24, 2022

Jun 24 2022

Frontier Airlines increased its offer by $2 per share to acquire Spirit, and the Spirit Airlines board unanimously recommends it over JetBlue’s more lucrative – but regulatorily more risky – offer. That’s still less than the closing price of Spirit Airlines stock on Friday.

Spirit Airlines Rejects JetBlue Offer, Proceeds With Sale To Frontier

by Gary Leff on May 2, 2022

A small number of free miles in your choice of programs

May 02 2022

Spirit Airlines announced that their board has unanimously rejected JetBlue’s offer to pay more for the airline than Frontier, with whom the ultra low cost carrier had entered into a sale agreement.

JetBlue’s offer involved paying more but undermining Spirit’s low cost advantage and walking away from their more profitable business model. Instead JetBlue wanted Spirit for its planes, pilots, gates and slots.

Wait, Frontier Has The Best Cancelled Flight Policy Of Any U.S. Airline?!

by Gary Leff on March 7, 2022

Mar 07 2022

One of the major drawbacks of the ‘low cost carriers’ has been that they didn’t set up the ability to put you on another airline when your flight cancels. However Spirit Airlines and Frontier, which are merging, have been flipping the script. And Frontier may have the best cancelled flight approach of any airline now.