Tag Archives for frontier airlines.
Two proposed class actions say Frontier failed to protect employee and customer data after an unauthorized party accessed a storage account. Regulators list 11,482 affected people, while a ransomware group claims credit—but the cases still have a major standing problem.
Frontier will begin installing Starlink across its entire fleet next year, transforming from an airline with no Wi-Fi into one offering the best gate-to-gate connectivity in the sky. That puts it years ahead of Delta, which won’t begin installing Amazon Leo until 2028—and initially plans to equip only half its fleet.
A Frontier passenger was arrested after allegedly sneaking a second dog onto an Atlanta–San Francisco flight. Video shows a confrontation at the front of the aircraft before airport police removed her to the tarmac.
Spirit’s shutdown may have helped the rest of the airline industry, but JetBlue founder Dave Neeleman says Frontier may now face the harder question: whether there is still room for its discount-airline model at all. With larger carriers matching low fares through basic economy while offering better products, Frontier is left trying to make money as the last major ultra low cost “spill carrier.”
A Frontier flight from San Juan to Chicago diverted to Miami after a passenger allegedly tried to open an exit door, moved toward the cockpit, choked an off-duty flight attendant, and broke through flex cuffs more than once. Passengers and crew finally held him with seatbelt extenders until landing.
Frontier says its online booking fee is optional because passengers can avoid it by buying tickets at the airport. But when customers actually show up at the airport, Frontier has told DOT it charges a $25 booking fee there too — turning a tax-arbitrage trick into something that looks to me like fraud.
Frontier passengers traumatized after a suicidal trespasser walked into their jet’s path on a Denver runway have filed a $10 million claim against the city, arguing airport security should have stopped him before takeoff. Their trauma is real — but making taxpayers liable because someone scaled a barbed-wire fence and killed himself on an active runway is a stretch.
The man killed when a Frontier Airlines jet hit him on a Denver runway had 20 prior arrests, including attempted murder, and had been arrested again just one month before scaling an airport fence and walking into the path of the aircraft. Authorities have ruled the death a suicide,
The man struck by a Frontier Airlines jet during takeoff in Denver has now been identified, and authorities say his death was suicide. He had climbed an 8-foot perimeter fence, crossed into a remote airfield area, and reached the active runway within about two minutes — a rare but not unprecedented form of suicide by aircraft.
Frontier passengers were told to leave their bags behind during an emergency evacuation — exactly what safety rules require. One mother traveling with a baby says she did just that, then spent hours without diapers, formula, ID, keys, medication, or a car seat while Frontier scolded them for not taking their bags off the slide.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
