Tag Archives for frontier airlines.
It’s not April Fool’s or Backwards Day, yet reportedly ultra low cost carrier Frontier Airlines is considering adding first class to its planes – and Sun Country is considering an airport lounge in Minneapolis, at a time when Delta with its Minneapolis hub is kicking passengers out of lounges.
Spirit Airlines lost its relentless focus on costs, but Frontier Airlines still has it. Frontier is the U.S. Franke airline now and it’s headed by Spirit’s former marketing chief, Barry Biffle. Flight attendant training is done at a truck stop in Wyoming because it’s cheap.
United’s CEO Scott Kirby says airlines are overstaffed by 10%. Biffle will actually do something about it.
In two weeks, Frontier Airlines ticket counters will “will close for check in and bag drop” 60 minutes prior to departure. You can no longer check bags (even for a fee!) or even check in with a person within an hour of your flight.
A Frontier Airlines gate agent acted erratically, yelling at passengers as she tried to board the aircraft before a flight from Denver to Norfolk this month in a clip that’s going viral. When a passenger told the gate agent she was rude, the employee responded, NO I AM NOT YOU ARE!”
A Frontier Airlines mechanic was working to replace a lavatory mirror on a ten year old Airbus A320 (registration N228FR) acquired in 2015 from now-defunct Monarch Airlines in Tampa back on February 20th. He saw something behind the mirror that looked like a postcard. He read it, and – he says – he was “blown away.”
He had found a photo of a 4 year old girl named Grace Kelly riding an airplane, and on it was a note from her grandparents.
There are a lot more first-tier elites than top elites, and more people still who fly a lot but not quite enough to earn status. Here’s an opportunity for those people to have elite status for a small fee. It isn’t a status match offer, no current status is required.
Instead, anyone with a travel credit card can have elite status with Frontier Airlines.
A regular Frontier Airlines commuter between Philadelphia and Jacksonville, Florida where she keeps a second home, arrived at the correct gate – but then went to the restroom since the gate agent confirmed she had time.
When she returned “she found the flight almost fully boarded and the jetway door about to close” so everyone was in a rush. Frontier was apparently more interested in policing the size of her carry-on bag than in making sure her boarding pass was for the correct flight. Her flight had had a gate change.
Modern air travel has become something like Survivor so it was inevitable perhaps that Frontier Airlines passengers headed from Trenton, New Jersey to Atlanta came together to vote a disruptive woman ‘off the island’ rather than let her ruin the rest of their trip.
Video shows her threatening assault at another passenger, as well as a woman who was trying to de-escalate things. It’s not clear though what triggered the incident.
When she told she was being arrested she resisted – scratching and hitting officers – and was eventually carried off the aircraft anyway. She dug her fingernails into one police officer’s arm. She kicked and “nearly” knocked an officer down a flight of stairs as police tried to put her in leg restraints.
New video has surfaced showing Frontier Airlines passengers, who showed up too late for their flight around 9:30 a.m. on Tuesday, not take the news lightly that they wouldn’t be traveling. Instead, they “physically assaulted a team member who required medical treatment” according to a report of the incident.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
