marriott

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Shocking Racism and Assault Scandal At Marriott Renaissance Center

by Gary Leff on November 19, 2023

Nov 19 2023

Allegations have surfaced against the private security force at the Marriott Renaissance Center, originally founded by General Motors, involving over a dozen years of racially motivated abuse and violence against African American guests and visitors. Incidents include a severe beating resulting in a brain injury to guest Demarko Brown, the detainment and humiliation of an African American woman, and other cases of harassment and excessive force, raising serious concerns about racial discrimination and safety at the facility.

Marriott Suite Upgrade Benefit Changes For 2024: Don’t Expect To Stay In Suites

by Gary Leff on November 2, 2023

Nov 02 2023

Marriott is set to implement changes to their suite upgrade award process in 2024, transitioning from “Suite Night Awards” to “Nightly Upgrade Awards” and expanding the program to include more participating brands and room types. However, the new system will process upgrades only 3 days before arrival, and while there’s an increase in room inventory for upgrades, the focus will shift from guaranteed suite upgrades to a broader range of room types.

Marriott And United Have A Bonus Offer For Each Other’s Elite Members

by Gary Leff on October 10, 2023

Oct 10 2023

Marriott Bonvoy Titanium and Ambassador members, and United Gold elites and higher, can earn extra points when flying or staying with the other partner through December 9.

New Hotel Scam: Employee Asks Guest To Prepay Reservations, Pockets Money?

by Gary Leff on October 9, 2023

Oct 09 2023

A guest booked Marriott’s Hotel La Semilla and wound up getting solicited by the hotel to prepay their reservation via Paypal for a discount. Only the hotel later claimed to have no record of the payment. Did an employee of the hotel scam them? And is this something new to watch out for when you travel?

Guest Says Marriott Hotel Called Him A “Dumb Ass” For Booking Through Expedia

by Gary Leff on September 13, 2023

Sep 13 2023

Chatting through the Marriott app with the Residence Inn at Anaheim Resort/Convention Center, a guest says they requested a king bed but their reservation showed they were booked into a queen room.

Marriott’s Fall Promotion Is Out, And You Should Register Even If You Don’t Stay At Marriotts

by Gary Leff on August 29, 2023

Aug 29 2023

You should register even if you don’t have any Marriott stays planned this year because one might crop up, and you will never remember to go back and register later. It’s easy and quick to register now, and if you don’t you may wind up losing out on points later.

Another Marriott Announces It Will Not Honor Elite Benefits

by Gary Leff on August 28, 2023

Aug 28 2023

The welcome message from the Marriott Courtyard Lake George, which explains that it explicitly will not honor Bonvoy elite food and beverage credits because their restaurant is operated by a third party.

Watch: Angry Marriott Lifetime Elite Sneaks Into Ritz-Carlton, Won’t Get Out Of Hot Tub

by Gary Leff on July 31, 2023

Jul 31 2023

Last month a man that wasn’t a guest entered the Ritz-Carlton Sarasota and planted himself in the hot tub. He wouldn’t leave. When police responded to a trespassing complaint from management, the man ranted about what had become of his beloved Starwood Preferred Guest program and his lifetime elite status, as captured on body cam video.

10,000 Point Bonus Offer For Existing Marriott Co-Brand Cardmembers

by Gary Leff on July 27, 2023

Jul 27 2023

10,000 Marriott points don’t go very far on their own, so this isn’t something to stretch for. But if you have a Marriott card, or more than one (I have two, generating 40 elite nights per year), you might as well register. And if you spend money on these cards more points are far better than fewer points.

Marriott Will Replace Hyatt As MGM Resorts Partner

by Gary Leff on July 17, 2023

Jul 17 2023

MGM’s relationship with Hyatt ends September 30. They were partners for 10 years, and MGM had recently groused about not seeing as much value as they could they could achieve from the partnership.

Now we know what they were working on as a replacement: Marriott Bonvoy members will earn and redeem points at 17 MGM resorts starting in October, and bookings of MGM properties will be available through Marriott channels by end of year.