Tag Archives for priority pass.
The Club at MSY airport lounge in the New Orleans airport is the Priority Pass option there. Many haven’t seen it since the airport opened a brand new terminal, abandoning the existing one, shortly before the pandemic.
Two months ago Chase announced its own airport lounge network just as Capital One begins opening its own airport lounges, following in the footsteps of American Express with its Centurion lounge network.
We now know their first three locations, along with access policy.
Cathay Pacific carried an average of just 774 passengers per day in May. Only around 2000 passengers per day used the Hong Kong airport. That’s only 1% of pre-pandemic volume. As a result, Cathay Pacific has just one lounge open – The Wing First Class lounge.
The Wing first class lounge joins Priority Pass effective Monday, June 21.
The Lufthansa business class lounge at Washington Dulles is now part of Priority Pass. That’s a great new option in the airport.
There are already other lounges on the B concourse that are part of the program, like the Turkish Airlines lounge, but in normal times that gets so crowded they cut off Priority Pass access. Another lounge should help equalize the traffic and make it possible to get into your preferred location.
Wouldn’t it be great to pick up pre-ordered food nearby the lounge you’re headed to and get a discount on the meal?
Bringing more airport vendors on the platform means better customer data – with a broader view and greater understanding of each customer, in order to better tailor offers that move the needle on sales – and cross-marketing to existing customers.
Turkish has opened a lounge on the E concourse at the Miami airport yesterday. It isn’t listed on the Priority Pass website yet however they’re accepting Priority Pass.
Last week I ate the worst lobster roll I’ve ever had in my life. This shouldn’t surprise anyone – least of which me – because I ate it in an airport.
Let’s back up a bit. I flew to Boston, and it took around 14 hours because American Airlines….
American Express confirmed that Priority Pass cards they provide to customers will no longer provide a dining credit at airport restaurants effective August 1.
That naturally leads to a great deal of speculation about whether other card issuers will do the same thing. Here’s what I’ve uncovered.
American Express has confirmed to me that U.S.-based cards offering Priority Pass will no longer provide credit in participating airport restaurants going forward.
Effective August 1 “the Priority Pass Membership benefit offered on American Express Platinum and Centurion Cards and Hilton Ascend, Hilton Aspire, and Marriott Bonvoy Brilliant™ Cards will no longer include complimentary access to non-lounge airport experiences.”
We’re seeing what may be the beginning of the next big restriction on bank-provided Priority Pass cards: American Express has notified Hong Kong cardmembers that effective August 1 Priority Pass cards that come with their Centurion, Platinum, Peninsula Platinum, and Cathay Pacific Elite credit cards will no longer offer “non-lounge airport experiences” such as restaurants, cafes, and bars “where food/beverage credit is offered instead of entrance into a traditional airport lounge.”
This would cut American Express’ costs to issue these cards significantly, and be a huge cut in cardmember benefits. The worry here is that it could spread (1) to other American Express markets, and (2) to other issuers. I have asked American Express what their plans are for this restriction and will share anything that I learn.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
