Tag Archives for southwest airlines.
Southwest Airlines will become the first U.S. carrier to restrict the use of power banks inflight for portable charging. Southwest also significantly lags American, Delta and United in offering passengers power at their seat.
Carter keeps her $800,000 award against Southwest. She also keeps her $300,000 punitive award against TWU 556. And she’s entitled to reinstatement and back‑pay. And the union still owes a penalty for religious freedom violations.
Police met Southwest Airlines flight 418 from Philadelphia to Chicago Midway when it landed because a woman onboard removed her clothes and defecated on her seat.
I’m a Bilt Platinum and with a 100% transfer bonus I’d surely get 2.5 cents per point in value here and double that with a companion pass strategy – and the option value in Bilt points is higher than any other currency, the more of these 100% bonuses they offer the more reluctant I am to take advantage of any one of them.
Bilt is out with news that they’ve added Southwest Airlines as a transfer partner. Outside of hotel programs, previously only Chase Ultimate Rewards points transferred to Southwest.
Southwest can’t sell premium seats until they have enough planes converted to be sure that the plane operating a given flight will have the new seats. They’re converting planes throughout 2025, but it’ll be 2026 flights that have these assigned seats.
That means you become increasingly likely throughout 2025 to wind up with a plane that has premium seats, but where seats are still available free on a first-come, first-served basis.
Southwest Airlines is known for the games people play to secure the best seats, because the airline doesn’t assign seats – it’s first-board, first-served. That’s changing next year, and it’ll throw a crimp not just in passenger shenanigans angling for extra space, but flight attendants doing the same thing too.
Someone buying a basic economy ticket far in advance, and cancelling travel six months later, will literally receive no credit at all. The validity of the credit is based on when you buy the ticket, not when you cancel travel and get a credit.
Glen Hauenstein offered during the carrier’s first quarter earnings call that they plan to go after the loyal customers of airlines that are trying to convert themselves into premium – like Southwest Airlines as well as Spirit and Frontier. They’ve had an elevated status match offer for Southwest elites, and Hauenstein says it is working.
A new survey of customers reveals that Southwest is scared. Southwest is asking just how much their passengers hate what they’ve done.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
