Tag Archives for southwest airlines.
A passenger hanging their hair over their seat back, in front of the passenger behind them, frequently creates a social media stir. And it immediately prompts fiendish dreams of cutting off the passenger’s hair with a pair of scissors. Fortunately the person trying to work on their laptop on a Southwest Airlines flight on Tuesday had no such impulse – or scissors.
Southwest passengers arriving in Phoenix were greeted by a serenading gate agent, caught on video and shared to social media. Sound on, “Going through corona is so dang cruel, seems like a time that we made a change, ya I’m feeling the strain…Give me airline with heart and soul, one that takes some time to sing some rock ‘n roll…”
“Drift Away” has been covered by Michael Bolton and Uncle Kracker, but this Southwest gate agent is the airline’s Weird Al Yankovic and parodies songs with his own airline-related lyrics.
Southwest is in the news after a flight attendant reported a white mother traveling with her 10 year old biracial daughter as “suspicious.” The mother was investigated as a sex trafficker.
Vaping is just as illegal on planes as smoking, even though when someone ‘smokes’ an e-cigarette they generally aren’t exhaling smoke, just water vapor.
Five years ago a United Airlines pilot announced that everyone had to keep politics off the plane. Passengers cheered. No matter your feelings about silly memes or the President of the United States, there are some places where we should be left alone. Stuck in a metal tube, you can’t escape a pilot’s politics.
Macaulay Culkin was left behind when his family went on vacation, but what if a sequel had been filmed where he’d snuck into the family luggage and wound up checked in the cargo hold instead? That almost happened in real life, but with a chihuahua rather than a child actor.
When a bad story is about to break, you want to get the whole thing out at once, and you want your first story to be the story.
The worst thing that happens when a story goes wrong is to lose control of the narrative. You don’t want a drip, drip, drip of facts spilling out and extending the story. And you don’t want your narrative to fall apart.
Airline employees who may be engaged in sick outs over vaccine mandates are told to lie. They can’t speak publicly about what they are doing, because it would be an illegal job action under the Railway Labor Act. Are they being told to lie in order to show complaince with mandates, too?
Southwest Airlines blamed air traffic control and weather for cancelling a quarter of its flights over the weekend, while pilots were rumored to be calling in sick in heavy numbers to protest vaccine mandates. The cause of the cancellations was clearly only affecting weather and air traffic control surrounding Southwest planes because other airlines had no such problems, even at the same hubs.
The FAA, usually a staid agency, took to twitter to defend itself.
After cancelling a couple of thousand flights, and delaying hundreds more, the lives of tens of thousands of passengers are being thrown into disarray. People are missing important life events, and this is not just ‘air traffic control and weather’, i.e. ‘things outside of the airline’s control that they cannot be blamed for.’
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
