Tag Archives for southwest airlines.
Customers often don’t like it. It isn’t something that should be done before 8 a.m. or in the morning prior to arrival at the end of a redeye. But ultimately the people most likely to take an airline’s credit card are the people who are actually already flying the airline.
Southwest Airlines has limited the number of seats they’d sell on each flight, so that no one would have to be in a middle seat and everyone would have some space between them. They’ve been in a camp with Delta, Alaska, and JetBlue offering customers greater comfort (both physical, and peace of mind during the pandemic) and in opposition to United Airlines and American that have been booking to full capacity.
We’ve known that this strategy wouldn’t last.
While the Wright Amendment’s restrictions on flying to specific states with aircraft that have more than 56 seats was lifted, I had forgotten that not all restrictions were eliminated. Southwest would have to give up some of its Love Field gate space if it wanted to serve DFW airport. That’s a restriction that remains in place until 2025.
It is effectively illegal for Southwest Airlines to come in and compete against American Airlines at DFW.
New video circulating on social media appears to show an African American Trump supporter kicked off of a Southwest Airlines flight for taking down his mask ‘while eating’. The suggestion is that he’s really being kicked off for being a Trump supporter while following the rules.
What the video really shows is anti-mask protestors on a plane who don’t understand what it means to be a conservative.
The largest U.S. domestic airline is already a significant player in both the Houston and Chicago markets. They’re doubling down by extending service to a second airport in each city. Just as they’re taking American Airlines head on in Miami, they’ll be taking on United (Houston Intercontinental) and United and American (Chicago O’Hare) at those major carrier hubs.
Southwest put a model in a bikini on the side of one of their planes. Their original flight attendant uniform was hot pants. Their first self serve ticketing machines were called quickies. And they used to refer to peanuts as “love bits.” Yet they seem to keep kicking women off their planes over how they’re dressed.
The woman got a full refund even though she traveled on her original itinerary. The real hero of the story, though, is the flight’s captain.
Southwest Airlines has promised no furloughs through the end of the year, whether there’s additional government subsidies or not. However 2021 still looks like there will be fewer passengers, and the need for fewer employees to work fewer flights. They have a plan to avoid furloughs. It involves less pay for non-union workers. But to hit their goal they’ll need union concessions, too.
Southwest has another offer to make spending on a Southwest credit card get you to a Companion Pass faster, allowing you to bring someone on your travels (whether buying a ticket or redeeming points) for jus the cost of modest taxes.
Southwest has a rather impressive promotion: book a ticket by Thursday, September 24, 2020 and fly by November 15, 2020 and you will earn a companion pass valid from January 6, 2021 through February 28, 2021. That’s nearly two months of companion pass flying after buying and flying a single ticket.
Last year Chase launched a new premium Southwest Airlines business card. This was the card I wanted most in the fall and fortunately I was able to get approved for it. It puts earning a companion pass in reach and I’m loking forward to traveling with my wife and daughter again (my wife as my companion, daughter on points) — and the points from the card go a long way to a bunch of those tickets, especially when I then top off with Chase Ultimate Rewards points which’ll essentially become doubled in value.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
