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Hyatt’s Thompson Denver Hotel Requires Mandatory Tips – For The Owner

May 28 2023

The Thompson Hotel Denver is a recent-build property owned by T2 Hospitality. Like many lifestyle hotels, they don’t just rely on room revenue to earn a profit. They lean heavily into food and beverage. And this hotel has a unique strategy for bumping up their revenue – by 3%.

As this charge slip from the hotel’s bar shows, they add an automatic 20% surcharge and pocket 3% of it for themselves. You’re not just required to tip the servers, you’re also required to tip the owners.

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Review: Hyatt’s Thompson Washington DC Hotel

May 22 2021

Earlier this month I stayed at the Thompson Washington DC Hotel. It’s in a neighborhood where I haven’t spent much time before, and my first experience with the brand that Hyatt acquired when it acquired Two Roads Hospitality.

I didn’t have a fantastic stay at the property. I am not longing to return. But I’d absolutely stay here – for instance this would be my go-to pick if I had a meeting at the Department of Transportation, or for a leisure stay if I were going to a Nationals ballgame and wanted to use points.

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