Tag Archives for united.
Starting Monday, April 1 United will be conducting a test for one month for late night departures from Washington Dulles. Transatlantic flights departing after 10 p.m. will see a modified meal service in business class that shortens the service to allow for longer sleep. Flights like Washington Dulles – London Heathrow, Frankfurt, and Dublin are scheduled for between just 7 and 8 hours gate-to-gate.
ProPublica obtained and released a number of Acting FAA Administrator Dan Elwell’s emails.
Included in the batch was correspondence with United Airlines during their PR crisis surrounding the dragging and beating of passenger David Dao in April 2017, while Elwell was an advisor to the Secretary of Transportation.
Unionized flight attendants — and flight attendants at airlines whose procedures mirror union work rules — get to work the most desirable trips based on seniority. Senior flight attendants at large international airlines can jet away to Sydney, to Buenos Aires, to Paris while more junior flight attendants overnight in Des Moines.
Those longer trips aren’t just more exotic. They pay more (more hours) in a short amount of time, have longer layovers, and may entail staying at better hotels. Secondary markets developed. Last year I wrote about American flight attendants renting out their seniority for $200 a pop. Now United flight attendants are doing it.
At the beginning of 2019 I flagged that United removed its award chart tables from its website and rolled out premium economy awards without any award chart at all. This made me wonder whether United would eventually eliminate award charts entirely, as Delta has done, and move to align redemption more closely to the price of a ticket.
Interestingly United appears to be making reduced mileage awards available when ticket prices are low on short-distance routes like New York LaGuardia – Chicago, Los Angeles – Las Vegas, and slightly longer flights like Newark – Fort Lauderdale.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Several United Airlines customers have noticed that the airline seems to be tracking their lounge usage more closely than in the past — specifically noting when a customer has used more than one of their lounges at an airport in the same day.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Basic economy tickets aren’t a ‘new way to offer cheaper fares’. They are new restrictions on the cheapest fares, a way of making the product worse so that some passengers will pay more.
Now that United, Delta, and American all offer Basic Economy fares (no advance seat assignment, no cancel/changes, no upgrades or extra legroom seats, and in United’s case no full-sized carry on bag) it’s only been a matter of time before one of the carriers tried booking award tickets into Basic Economy.
I admit to being surprised that it’s happened so quickly, since it’s not in the best interests of the airline – it’s a bad business decision – but I’m not surprised that it appears to be Delta going first.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
