United Passenger’s Upgrade Mishap Sparks Seat Loss—Here’s the Critical Step to Avoid It [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I’m calling B.S. Delta is desperate to avoid unionization among FAs. FAs just didn’t like the design or didn’t watch to switch.

    And many of the Sky Club and ground staff have not switched over to the museum security guard-esque blue blazer that was supposed to give Delta’s non-flight attendants employees a distinct appearance.

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