Overall value across the Atlantic was fantastic. The seats are mostly fine, though the new suites are better. Food was below average for American, and service was pretty ordinary, but a good way to cross the Pond. Getting any of American’s other seats would have been better, food is usually better, and many crews are too. So I don’t hesitate to fly them, I just feel like they can do better than they did here – but I did get my points worth as it were.
All passengers on the Airbus A321neo nearly had to be removed from the aircraft when a “clearly..intoxicated” man refused to leave. All the airline wanted was assurance that he would “behave and not cause any issues on the flight” but he was unable to offer that assurance. That’s when another passenger stepped in.
American Airlines flight 2350 from Dallas – Fort Worth to Mexico City was delayed more than 5 hours on Friday. First, passengers had to wait on a replacement aircraft reportedly due to a “leak” and then passengers boarded another Boeing 737-800 only to have water flow out into the aisles from a lavatory. They needed another plane – or a boat.
After pitching the role that AI will play in generating incremental revenue for the airline to investors, Delta now says there’s really nothing to see here. Asked by Senators to address their plan to use information about individual customers to figure out how much they’ll pay, Delta says they aren’t doing this at all.
I hear all the time that food on an airplane doesn’t matter. You’re not up in the air long enough. You won’t get a great meal like you can on the ground anyway, and “nobody decides who to fly because of the food.” That isn’t true – differentiated products win.
I wouldn’t order a coffee on my next flight if I were this pilot – or ask for a flight attendant’s help blocking off the lavatory.
Teterboro, 12 miles northwest of Midtown Manhattan, is the primary private jet airport in the region. It has two runways, with runway 1/19 7,000 feet. There are around 200 takeoffs per day, making it the busiest airport for purely private operations in the U.S. About 55% of airport traffic is private jets, with the rest light jets, turboprops, and helicopters.
Every month I post what I find are the best credit card offers out there. Some of last month’s best credit card offers are gone or changed.
Here’s the current up to date list of best credit card offers right now – the most lucrative bonuses available.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Why is it that we don’t trust airlines to get our checked bags to their destination – the old saying is that “there are two kinds of luggage, carry on and lost” – but we totally trust fellow passengers not to take our bags from baggage claim?
“Many bags look alike” and your bag could easily be taken by mistake, even assuming other passengers aren’t nefarious. When you don’t find your bag on the belt at baggage claim, you assume the airline lost it, rather than someone stole it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
