While passengers were deplaning a Delta flight, two women on the jetway started fighting. They knock each other to the ground. A pilot intervenes — you can hear a raised voice say “knock it off” as he grabs one of the women on the ground and whacks her.
A woman purchased a ticket with cash and then walked around Atlanta’s terminal B.. naked. She was ultimately taken into custody.
Here’s a portion of the escapade.
British Airways is promoting their new Oakland – London Gatwick flight with.. a rap battle?
It’s an annual tradition for American to offer a conversion bonus for moving points from a hotel program into AAdvantage miles. Historically this was a summer offer, and focused on Starwood like in 2014, in 2015 and 2016.
Revenue growth at AAdvantage is materially below expectation and they would love hotel chains to buy more of their miles, so they’ll give you a 25% bonus through June 15 for doing it.
One of the first projects new (US Airways) management undertook at American Airlines after the merger was to add seats to many domestic aircraft.
On yesterday’s earnings call American Airlines President Robert Isom declared they were going to add even more seats to planes.
American Airlines started selling ‘basic economy’ fares two months ago. These fares try to make the travel experience difficult enough that you’ll spend more for less restrictive tickets.
These fares were launched in 10 markets. And now the airline has data on how the fares are doing.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta adopted a revenue-based frequent flyer program for frequent flyer earning two years ago, and removed their award charts to reduce transparency with members. (They intended to do full revenue-based redemptions but were surprised by member pushback in focus groups.)
Naturally United and then American followed because they blindly copy Delta the way fast food restaurants locate stores near McDonalds on the belief that McDonalds is smart and knows what they’re doing.
Over the history of the airline industry in the United States, carriers have been subsidized and then protected by government. Prices even used to be set by government, and no shows were a lot higher than they are today.
The story of how airlines started overbooking and why they do it much less than they used to is a fascinating one. It actually begins with the Post Office.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
