Gary Leff, Author at View from the Wing

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

Northwest Gets One Right

by Gary Leff on April 22, 2006

Apr 22 2006

Last month Northwest began charging $15 to pre-reserve its best (sic) coach seats. Now they’ve relented and decided not to charge this fee to elite members. One benefit has always been blocking the better coach seats for elites. There’s not really much in the way of ‘better’ coach seats on Northwest, unlike United which offers elites extra legroom at the front of the coach cabin. But all of a sudden non-elites could take these seats for $15, and even elites had to pay. (Bizarrely under the scheme, elites would get upgraded to first class but still be charged extra money for cruddy the coach seating they had pre-reserved.) Now Northwest says they’ll still reserve some of these seats exclusively for elites and won’t charge elites for ‘coach choice’ seating. It’s a small victory, a very…

United Eviscerates its Award Chart

by Gary Leff on April 21, 2006

Apr 21 2006

I’m pleasantly ensconced in the Diplomatic Suite at the Intercontinental Bangkok, but this news is important enough to say some things about before I head out to dinner. United has announced changes to its frequent flyer program, which are pretty much all bad. They begin by announcing new “Domestic Short Haul Saver Awards” — these are short flights that require 15,000 miles in coach instead of 25,000 miles. United has actually been offering these for some time now, and the announcement is that the benefit is being reduced not introduced. Previously the reduced mileage was applicable to flights of 750 miles or less. Now it applies only to flights of 700 miles or less. What difference does 50 miles make? Just ask New Yorkers. LaGuardia-Chicago is 733 miles. Newark-Chicago is 719 miles. Since the awards…

Starwood Transfer Bonus to British Airways

by Gary Leff on April 20, 2006

In addition to the bonus for transferring Diners Club points to British Airways, there’s also a 30% bonus for transferring Starwood points between April 20 and July 20, 2006. By way of example, 20,000 Starwood points yields 32,500 British Airways miles under this promotion. If you don’t already have a British Airways Executive Club account, it is possible to open one even without booking a BA flight.

I’ll Return to Blogging Shortly!

by Gary Leff on April 20, 2006

My travels have been a bit too diverting lately, and what little online time I’ve had has been devoted to keeping up with my day job. But I should be blogging again by the middle of next week, say by the 27th at the latest. And I should have some interesting tidbits to share about first class travel on ANA and Thai and some wonderful service and suites.

South Park Endorses an Airline! (Or something like that.)

by Gary Leff on April 17, 2006

Via Online Travel Review, Kyle from South Park is apparently the mascot for Air Arabia, the discount airline based in Sharjah, U.A.E. Refresh the home page and you’ll see Kyle in various states of Islamic dress.

Reducing your security wait times

by Gary Leff on April 8, 2006

The Upgrade Travel Blog points to a Wall Street Journal piece on shortcuts at airport security checkpoints. You don’t always have to go through the security line designated for your your terminal. At DFW, for instance, all the terminals are connected so you can go through any checkpoint — and the checkpoints vary tremendously in wait times. In Detroit you can cut through the airport Westin, which has its own security screening into the airport.

A view worth repeating

by Gary Leff on April 6, 2006

HotelChatter links to my photo of sunrise off the deck of bungalow 105 at Bora Bora Nui. I love it too, and nine months later it’s still the background on my laptop’s desktop.

New Advances in Airport Security

by Gary Leff on April 6, 2006

Via Marginal Revolution come details of the future of airport security in Russia:Millions of passengers traveling through Russia soon will have to take a lie detector test as part of new airport security measures that could eventually be applied throughout the country. The technology, to be introduced at Moscow’s Domodedovo airport as early as July, is intended to identify terrorists and drugs smugglers. But many passengers will be chilled by the set of four questions they will have to answer into a machine, including, “Have you ever lied to the authorities?” The machine asks four questions: The first is for full identity; the second, unnerving in its Soviet-style abruptness, demands: “Have you ever lied to the authorities?” It then asks whether either weapons or narcotics are being carried. To cut delays, passengers will take the…

Southwest comes to Washington-Dulles

by Gary Leff on April 4, 2006

Southwest’s newest destination was announced today: Washington-Dulles. So we lost Independence Air and their crazy $39 walkup fares to pretty much everywhere along the East Coast, but at least we have Southwest coming… and that means mega mileage bonuses from United, at least for whatever Southwest announces as its initial routes, which will be limited as they’ve only requested two gates.Service should start in the fall.

More Information on Starwood Upgrade Program Speculation

by Gary Leff on April 4, 2006

Yesterday I posted about a disturbing development with Starwood, where they were apparently testing a change to Platinum upgrade benefits — providing a one room class upgrade instead of upgrade to best available room at checkin, including standard suites. This morning I posted on Flyertalk Starwood is within its rights to change the Terms and Conditions, but frankly changing elite benefits shouldn’t ever be done without substantial notice — people earn their status with butt-in-bed based on the promise of perks the following year. A decision made now to change benefits ought to be implemented beginning in 2008. However… if there is a ‘test’ to provide something other than the best available room at checkin, including standard suites then the test is in violation of Starwood Preferred Guest’s terms and conditions. Starwood writes the T&C.…

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About Gary Leff