Airlines

Category Archives for Airlines.

What Airlines Are Doing For Customers Who Don’t Want to Fly the 737 MAX (And Why I’m Not Worried Yet)

airplane flying
Mar 12 2019

Regulators are risk-averse. There’s almost nothing for a regulator to gain by not banning something that could be dangerous that turns out not to be. However they’re going to face significant blame if something bad comes to pass and they did nothing.

So it’s not surprising to see country after country ground the Boeing 737 MAX in light of the tragic Ethiopian Airlines incident. The European Union Aviation Safety Agency has now grounded the MAX. However the FAA has not. Outside of Aeromexico North American airlines continue to stand by the aircraft.

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Free Inflight Wifi Coming to Delta

delta plane
Mar 12 2019

For seven years I’ve been saying that inflight internet will eventually be free. Since I started making that prediction JetBlue introduced free inflight internet and Aer Lingus has announced usage-capped free wifi. Southwest, Delta and Alaska now offer free inflight messaging.

My 2012 prediction was that inflight wifi would be free in 10 years (so by 2022). Delta CEO Ed Bastian says they’ll do it in a year or two so by 2021.

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American Airlines Flight Attendants Union Telling Crew They Don’t Have to Work the 737 MAX

airplane flying
Mar 11 2019

American Airlines has 24 Boeing 737 MAX 8 aircraft in service. Plenty of customers are expressing concern over the aircraft after the Lion Air incident in October was followed by yesterday’s tragic crash of an Ethiopian Airlines 737 MAX. China and Indonesia have grounded the jet.

Many airlines operating the plane, including Southwest and American, have expressed support for the aircraft’s safety. And it’s too early to know just what happened in yesterday’s occurrence. We’ll know more soon, especially now that the aircraft’s black boxes are being studied. It’s natural though to have concerns.

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American Express Acquiring LoungeBuddy

Mar 11 2019

Lounge Buddy features airport lounge reviews and also sells single visit lounge passes often at a discount. The last time I spoke with the Lounge Buddy team they were also providing management software to lounges as well.

They’re now being acquired by American Express. As a result we’re promised there will be “additional [unspecified] ways” that American Express will “become an essential part of our…digital lives.”

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The D in D0 Stands for Dirty: American Airlines Sacrifices Clean Cabins for Quick Departures

airline seats
Mar 11 2019

I find that cleaners getting on the plane while passengers are trying to get off just blocks passengers getting off and as a result their getting on too early may not save time.

Since I wrote about the bottleneck deplaning due to aircraft cleaning, American rolled out a policy that focuses even more heavily on ‘D0’ and sacrifices cleaning. Here’s a notice from Dallas Fort-Worth:

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China Reportedly Grounding Boeing 737 MAX Aircraft

people getting off etihad plane
Mar 10 2019

In the aftermath of today’s loss of an Ethiopian Airlines Boeing 737 MAX 8 carrying 149 passengers and 8 crew I’m hearing from many frequent flyers wondering whether the aircraft will be grounded, and thinking about whether or not they’re willing to fly on the jet.

China reportedly is grounding the plane. Air China, China Eastern, China Southern, Hainan Airlines, Shenzhen Airlines, Shandong Airlines, and XiamenAir all operate Boeing 737 MAX 8 aircraft.

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Some of American’s 14 Grounded Boeing 737s are Expected to Be Out for Two Weeks

Mar 10 2019

American Airlines grounded 14 Boeing 737-800s. These are planes that have undergone the ‘Oasis’ modification – to replace interiors with more seats; less comfortable seats; less distance between seats; less recline; no seat back video; and smaller lavatories plus bigger overhead bins.

All of the planes were modified by the same vendor, Aviation Technical Services. There were several problems identified with some aircraft including the way that overhead bins attached to the aircraft, and how wiring was done that raises potential safety concerns.

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