Category Archives for Airlines.
Last week, the Department of Transportation revoked certificates of four airlines that have not flown in years: AirTran Airways, Continental Airlines, US Airways and Virgin America.
United Airlines CEO Scott Kirby tells his airline’s pilots that American Airlines might “have to de-hub” Chicago O’Hare.
The plane skidded on its nose gear, left main gear, and the right engine nacelle, which sparked and produced smoke. Emergency services deployed fire-retardant foam. Everyone evacuated via slides. The runway was closed, causing flight disruptions, as authorities dispatched heavy equipment to remove the disabled aircraft.
Retirement is special, but so are paid premium cabin passengers, especially for an airline whose revenue performance lags the industry.
For 17 years – from 1953 until 1970 – United ran daily flights that didn’t allow women. Marketed as “a club in the sky—For Men Only,” the service featured first class seating, steak dinners, cocktails, complimentary cigars, slippers, teletype business news with closing market quotes, and a “last‑minute message” service before pushback.
Andrew Gao, who works at an AI startup, put the United virtual assistant through its paces when it wasn’t giving the help that he was looking for.
American Airlines spent a decade chasing the wrong strategy—piling on debt, neglecting key markets, alienating employees. Here’s the roadmap for recovery.
Frontier Airlines raised eyebrows three years ago when they said they didn’t want to use jet bridges anymore at their home base in Denver. Now they say they want to move “as close to 100% ground loading as possible” across all of their airports over the next few years, calling jet bridges “the kiss of death” for fast turns.
What do you think of this move by Emirates to ban children 8 and under from the first class cabin – unless their ticket is paid for with cash, in which case Emirates says it’s fine?
The Biden administration planned to require airlines to pay passengers for flight delays – a U.S. equivalent to Europe’s “EU261” as a shorthand. The Trump administration just killed that effort.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
