Category Archives for Commentary.
A passenger flying from Dubai to Lucknow, India on Saturday walked up and down the aisle on Air India Express flight IX94 before taking off his clothes.
The man in his mid-30s was quickly ‘pounced upon’ when crew saw him nude. On arrival he blamed Pakistanis for stressing him out.
Google’s Head of Home and Nest Product Planning called out American Airlines lavatories not because they’re too small for baby changing, but because their baby changing sign is sexist.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I can’t even imagine though what was going through this parent’s mind as they let their child draw on the tray tables of a Lufthansa narrowbody, and even helped the kid to do it. This may be the worst inflight parenting I’ve seen.
ahmaul Allen works the ramp in Toronto for American Airlines. He’s been there for three years, but a passenger just made him famous.
On Sunday he saw a baby on a plane and tried to entertain her. A passenger caught the scene on video, posted it to Instagram, and it’s been shared to several social media sites since — and has been viewed a million times. Just keep watching and wait for it.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Thieves smashed a jewelry case and stole $800,000 worth of merchandise from the Little Nell hotel in Aspen on Friday. They weren’t even wearing masks. They weren’t caught right away, despite video footage, because apparently their feet didn’t smell badly enough.
At least that seems to be the lesson from a robbery that was foiled quickly on December 19 in Wanzhi, China.
American’s Boeing 777-300ERs have 12 lavatories. The line from one of those lavatories was clogged, and it’s a system connected to three other lavatories. That took four of the lavatories – or one third – out of commission.
Flight attendants determined that passengers congregating near the remaining lavatories was a security issue, and the aircraft was forced to divert.
Cargo can be as important – or more important – than passengers on many international flights. In fact there are flights operating largely because of the cargo revenue — which can be cheap to fly and even better for award space.
American Airlines shared some of the surprising cargo they flew over the holidays, as they’re on pace to earn $1 billion in cargo revenue for the year while carrying 1.82 billion pounds of goods including 22,000 pounds of chestnuts, 235,000 pounds of New Zealand lamb, 14,000 pounds of Argentinian beef, and a partridge in a pear tree.
With all of the problems that Marriott has had launching their new program and integrating 3 loyalty programs into one, many customers are frustrated. Starwood members in particular have been disappointed by the customer service standard over the phone with Marriott, and with the way many Marriott properties are implementing the benefits that have been promised. In short, Marriott has failed to deliver.
Two high profile blogs take issue with my argument that as much of a hash as Marriott has made at things, the grass isn’t greener at Hilton Honors. They’re wrong.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
