Category Archives for General.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Elise Eberwein, American Airlines Executive Vice President in charge of HR and Corporate Communications, had her impending retirement, along with that of CEO Doug Parker, announced by an employment search firm. One of the six top leaders of the airline, she took to twitter to offer her take on what happened.
During last week’s American Airlines management meeting with employees, a pilot asked about the abysmal state of crew meals, complaining about the cheese plate. Crew generally receive what first class passengers get, and the airline revealed a test of tapas.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Back in November I predicted that mask disputes on planes would become more common over the winter and that seems to becoming the case, at least based on social media reports and continued reporting from airlines on the number of people banned over masks. Even tiny Alaska Airlines is now over 300 passengers banned.
Starting January 26 the CDC will require all passengers flying to the U.S. to have received a negative Covid-19 test within 3 days of travel. For everything else that’s been written about the new requirement, it’s likely to accelerate mask disputes since everyone on board will have tested negative on flights to the U.S. already.
Here’s a story for anyone that’s ever had an airline lose their luggage and then had to deal with indifferent customer service, or layers of bureaucracy just trying to get an answer. A man won a $1.74 million court judgment over lost baggage. The case took 13 years.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Department of Transportation has finalized its rule increasing the minimum amount of cash an airline has to pay a passenger for involuntarily denying them boarding, and banning airlines from denying boarding to passengers that have already boarded. The rule increases the maximum amount airlines can be on the hook for when they mishandle domestic checked baggage as well. These changes go into effect April 13, 2021.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
