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Category Archives for General.

Sprint Unlimited Data, Talk, and Text for $15/Month With Global Roaming

sprint promo
Jun 08 2018

One of the most brilliant marketing plays I’ve seen in a long time was Sprint building an ad campaign around bringing on the actor from Verizon’s ‘Can You Hear Me Now?’ commercials?

Sprint is offering what looks like an amazing deal. New customers who port their number over from another carrier get unlimited data, talk and text for $15 per line per month. This even includes international roaming.

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How Just a Few Bad Employees Can Undermine $3 Billion Invested in Airline Product

one world plane
Jun 08 2018

American highlights a $3 billion investment in products and services. However poor service from the airline’s front line can undermine all the rest of the investment.

A great example of this comes from June 4th’s American Airlines flight AA192 from Hong Kong to Los Angeles. A business class passenger reportedly voluntarily offloaded himself because his experience with a flight attendant onboard prior to departure was so bad.

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New Free Web Browser Offers Built-In VPN Features, Browse Privately Even in China

temple
Jun 07 2018

There’s a simple solution to browse the web privately, to access internet sites through China’s Great Firewall, and it’s cheaper than using a paid VPN (because it’s free) and faster than using a free VPN.

It’s a web browser that builds in the functionality of a VPN. That way you can privately access content from anywhere in the world. You’re accessing their servers and their servers are calling the sites you want and delivering them to you.

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Dear Travel PR, Don’t Lie

hyatt hotel
Jun 06 2018

I was asked to participate in a panel for travel PR professionals later this week, along with a traditional newspaper and magazine editor, talking about best practices in pitching stories. How do you get attention and coverage? What do PR professionals do wrong, from our perspective?

And something set me off Monday morning with one pitch, so I thought I’d share it. The worst thing a brand can do is lie. But disingenuous framing can be almost as damaging.

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Can You Help Me With a Gogo Internet Problem?

gogo plane
Jun 03 2018

I know all the jokes about Gogo internet (‘NoGo’). But I find it indispensable. It’s internet on an airplane moving at speeds in excess of 500 miles an hour. And the latest technology is much faster than the older installs, though they’ve had their challenges even with new satellite internet to be sure.

I’ve got a unique problem and no one at Gogo has any useful suggestions for me. I’m out of ideas. So I’m hoping you might have some.

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Comparing Some of the Best Sushi in Tokyo

person making sushi
May 28 2018

Over the course of 3 days in Tokyo we had three amazing sushi experiences, each one very different, and planned based on my expectation that each would surpass the previous one.

We started with a good, recommended ‘local’ sushi restaurant for dinner in Ginza. The next two would be lunches: Jiro Roppongi, Jiro’s son’s place, and finally Sushi Masuda.

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