Hotels

Category Archives for Hotels.

Marriott Got Bonvoyed by the EU: $123 Million Fine Does Nothing to Protect Meaningful Data

bonvoy
Jul 09 2019

Marriott hasn’t talked about the really valuable data that’s been breached, preferring to focus on expired credit cards and passports. The EU proposes to fine Marriott for a criminal hack of their systems, which is how the law works, but it’s not clearly the best way to drive collaboration between large companies and government agencies protecting against nation state attacks.

And indeed it’s government agencies that are the biggest violators of data privacy.

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Park Hyatt New York Proves Why Hotel Loyalty Makes Sense

Park Hyatt New York Proves Why Hotel Loyalty Makes Sense
Jul 06 2019

I’ve reviewed this property several times, and a review (there’s a great pool!) isn’t the point of this post. Instead it’s elite benefits on a simple trip that I didn’t have to go halfway around the world to take advantage of.

There’s an important lesson for airlines, too. Increasingly airlines treat you based on how much you’re spending on a given ticket. But when you’re spending a lot on a ticket, at least when it’s not transatlantic business class where you need a night’s sleep before going straight to work on the other end, you may not even care much about the treatment. Real loyalty is secured on cheaper stays or points redemptions when you’re creating moments with family.

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IHG’s New Most Expensive Awards May Be 100,000 Points Per Night

IHG's New Most Expensive Awards May Be 100,000 Points Per Night
Jun 26 2019

On the one hand a new highest price is always concerning, since it creates a path for other hotels to creep up in price as well. On the other hand these properties aren’t ‘really’ part of IHG, and perhaps the agreement that brought them into the chain just makes them expensive (IHG has to overpay to get these redemption nights, and is charging members accordingly).

Nonetheless prices of 75,000 and 100,000 points per night are concerning to say the least.

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