Hotels

Category Archives for Hotels.

Limited-Time Free Signup for Membership Site That Lets You Find Big Hotel Savings (Airfare, Cars, and Cruises Too)

hotel dining
Dec 27 2018

Hotel chain Best Price Guarantees are for the most part Best Price Gimmicks, there are so many holes and exclusions that it serves to say that the chain has the best price without having to have the best price.

However you don’t earn points, stay credits, and you’re not supposed to receive elite recognition if you don’t “book direct.” Still if the price is good enough you can buy your won breakfast or even just book the room you’d like to stay in straight away, and still pocket a savings.

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To Everyone Leaving Marriott for Hilton: You’re Nuts

Dec 24 2018

I’m as disappointed as anyone with the way Marriott has delivered on their new loyalty program. The technical side of combining Starwood and Marriott accounts has been frustrating — my account still isn’t right. Customer service has been poor — I’m waiting for a reply to an email from September. And most of all the delivery of benefits and redemptions hasn’t matched what was promised.

However that doesn’t mean you should abandon Marriott. In fact you shouldn’t. Here’s why.

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No Daily Housekeeping and Linen Changes Every 4th Day at the Brand New Hyatt Regency Seattle

Dec 22 2018

Limited service hotels are a fast growing lodging segment. There’s no room service, for instance. Don’t expect a bellman or valet. Some ostensibly full service hotels are moving to become limited service, too.

The brand new Hyatt Regency Seattle opened December 10th. It’s across the street from the Hyatt Olive 8 and near the Grand Hyatt, and is the largest hotel in the Pacific Northwest with over 1200 rooms. And it does not provide daily housekeeping.

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New Marriott Loyalty Program Continues to Disappoint Members

breakfast food styrofoam container
Dec 19 2018

What happens when hotels change award categories without notice — right as members who have been waiting for months have been allowed to redeem? And how are some hotels ‘complying’ with Marriott’s elite breakfast benefits?

The problem I think is that the chain’s CEO describes the frustration of his best customers as noise around the edges rather than tackling the problem with open arms. Bill Marriott said the purpose of the Starwood acquisition was to give them scale and leverage. I noted at the time this included leverage over customers.

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Marriott’s Big Devaluation Postponed Until March

hotel pool
Dec 14 2018

Marriott told us from the get go that their new top awards price of 60,000 points per night would last only until 2019 and that next year they’d start charging up to 100,000 points for their best redemptions with the introduction of a new category 8 along with low season and high season prices.

Marriott now says that category 8 will start in March and that the date for launching high and low season pricing is not yet known.

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