Category Archives for Passengers.
It’s not clear what started the fight, but this actually breaks out into more than one fight. It always amazes me that at a major international airport there are numerous law enforcement agencies of all kinds on premises, and cameras literally everywhere, yet no one seems to intervene.
It’s one thing to lie down across a row of seats. It’s another to do it with your shoes and socks off. But it’s something else entirely to prop one of those bare feet up on a try table.
When one airline executive described their new domestic coach cabin – with less legroom, smaller lavatories, and no seat back TVs but faster internet – as a ‘living room experience’ I don’t think this scene from a Seattle – Orange County flight is what they had in mind. You may do this in your own living room, but hopefully not with company over – yet alone in the company of 100 strangers?
He says it’s too costly to get everyone premium cabin tickets, and he doesn’t want to buy first class for his wife because then their “kids might feel alone.” And she wants to know if this is unfair?
A passenger posted a short video to TikTok, since-deleted, showing a woman standing on a baggage scale at a check-in counter.
Don’t put your bare feet up on the seats or the bulkhead wall of a plane. And do not drape your hair over the seat back so it’s directly in front of the passenger seated behind you. This is even worse on a cramped regional jet.
The type of aircraft means there’s no seat back entertainment screen, so I suppose that is a saving grace: the hair isn’t covering up the show the passenger in the row behind was watching. But that also means they have nothing to distract themselves from The. Hair.
Airlines will usually be happy to sell you more than one seat for your trip although they really don’t advertise it. One woman, with three seats to herself, felt that wasn’t quite enough and decided to build a fort.
She turned her row in coach into a business class suite with walls, using plastic wrap. She even gave herself a roof while a passenger across the aisle from her filmed the pre-departure construction project.
Usually the complaint is that seats aren’t large enough, that people who don’t fit in them have to buy bigger seats in order to fly.
“Big Curvy Olivia” points to a different issue entirely: she says it is discrimination that aircraft aisles are so narrow, and posts video of herself struggling to get through a United Airlines Polaris business class cabin.
A mom who offers travel advice on Instagram stirred up controversy by showing an upgrade she got with her husband – while she said her 10 year old son sat in coach for their 13 hour flight.
Conservative media personality Candace Owens bought business class tickets to London for her family on British Airways. Her seats had no working power, so they wouldn’t recline. Seat power didn’t work to charge her devices. And the seatback entertainment screen didn’t work either.
The London-based carrier didn’t tell her about the problem in advance. She discovered it on board when, apparently, it was too late to switch seats or even downgrade to economy where should could use seat video to entertain her kids. And while she says she was promised a full refund for the problem – she did not get what she paid for – the airline’s customer service only offered her $200 in travel credit against $18,000 in airfare.
Saturday night’s JetBlue flight 2404 from San Juan to New York JFK diverted to Richmond after a passenger, who brought their own alcohol on board, got into an altercation with their wife.
A passenger on board the aircraft shared with View From The Wing that the man had brought on a bottle of Hennessy, was visibly intoxicated, and had “choked out his wife.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
