Trip Reports

Category Archives for Trip Reports.

Saudia Business Class Trip Report: Is the CIP Lounge in Lahore, Pakistan the Worst in the World?

Pakistani Correspondent continues her guest post describing the experience flying Saudia business class, which she redeemed using American Express Membership Rewards points transferred to Delta. Here’s her previous installment: New York JFK – Jeddah Saudia Lounge, Jeddah and Jeddah-Lahore And now P.C. continues with the CIP lounge in Lahore: Lahore airport was very chaotic, crowded and possibly a place in hell. The ticketing agent was not helpful, and did not help me pick my seats (which I couldn’t reserve online either). I was also charged an extra airport fee which had “just gone in effect” but was not informed of this charge by Delta or Saudia. Luckily, I had some local currency because the payment was cash only and no official receipt was provided. Apparently, these new aviation taxes are only for Pakistani airports and…

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Saudia Business Class Trip Report: Saudia’s Jeddah Lounge and Jeddah-Lahore

Pakistani Correspondent continues her guest post describing the experience flying Saudia business class, which she redeemed using American Express Membership Rewards points transferred to Delta. Here’s her previous installment: New York JFK – Jeddah And now P.C. continues with the Saudia lounge in Jeddah and arriving in Lahore, Pakistan. Welcome to King AbdulAziz International Airport, Jeddah. The airport is fairly small but the signs for the Saudia lounge were misleading. Also, as an unacompanied female, I was not allowed to remain in transit for more than 18 hours but this wouldn’t be a problem because my onward flight was supposed to leave long before that. Eventually, I found the lounge on my own because no one wanted to talk to me and kept redirecting me to talk to someone else, or asked if I was…

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Saudia Business Class Trip Report: Award Availability (Delta Miles!) is Amazing, But Should You Fly It?

I’ve written about how easy it is to find award availability on Saudia using Delta miles. I’ve even walked through making a booking on Saudia live, in front of hundreds of people. There’s a reasonable question that comes up, objection even, Saudia? What is that like to fly? A co-worker flew Saudia on miles — the fruits of her signup bonus for an American Express Platinum card and a small amount of additional spending — and I asked her to share her experience. The trip was to Lahore, Pakistan to visit her family — departing from New York, and returning to Washington DC. She prefers to remain anonymous, but she provided a great trip report that I think is a fascinating window into an airline that isn’t frequently written about. We’ll call her my Pakistani…

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The Westin Seattle and How to Frustrate Me When Ordering Room Service #FirstWorldProblems

I used to stay at the Westin Seattle fairly frequently, but hadn’t been there in nearly three years until a one-night stay a few weeks ago. It’s still pretty much as I remember, of course. Rounded, two towers, some decent views. I prefer the location of the Sheraton usually, and also the W, within the Starwood space. And I love the breakfast at Hyatt Olive 8. So I don’t make it back often at to the Westin. Still, it works just fine. It’s an escalator ride upstairs to the large lobby. I’ll never forget Wandering Aramean opening about half a dozen bottles of wine in the lobby after the bar closed. Years ago there used to be a Roy’s restaurant off the lobby, but that’s long gone. I have no beef with the rooms, they’re…

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Grand Hyatt Tampa Was a Fantastic Venue for Frequent Traveler University

The Grand Hyatt Tampa was host to last month’s Frequent Traveler University. I’ve written about some of the sessions there, like the session on putting award booking ‘theory’ into practice, with a live call to Delta to book business class awards to India. This was probably the nicest venue for a frequent flyer educational gathering yet. Nice and convenient only minutes from the airport, with free parking, and within a few miles of multiple CVS stores that stocked scores and scores of Vanilla Reload cards — plenty of people were taking field trips off-site in order to stock up on frequent flyer miles. (There were even Reload cards up at the cash register.) Since I wasn’t going to spend much time in my room, I didn’t try to compete with the 60+ Hyatt Diamond members…

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Hyatt Regency Coral Gables Revisited, and Still Pretty Good for What it Is

I reviewed the hotel just last month but thought I’d mention it again because I had such a similar experience that I can say that it’s a good property for its purpose and for the money, and my earlier experience was not a fluke. The hotel is perfect for near the airport, I arrived in Miami around 10pm and didn’t want to make a lengthy drive until the morning. So I’ve used it twice now for one-night stays and it’s suited me perfectly. (It’s not an airport hotel per se and has no airport shuttle, but since I’m picking up a rental car and it’s close it works well.) Elite recognition it good, both stays I’ve been assigned a junior suite without using any sort of confirmed suite upgrade instrument. There was a semi-separated bedroom…

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Miami’s “Secret” American Airlines Club With Premium Liquor and a Nice Buffet

Miami used to have an American Airlines “Flagship Lounge” — an international first class lounge also open to American’s 100,000 mile flyers traveling internationally and also their oneworld partner top tier elite members. That one closed for renovations, never to re-open. The nice thing about Flagship Lounges, other than tending to be quieter and less busy than Admiral’s Clubs, is that they offer self-serve liquor and usually a decent buffet. I’ve been very fortunate to be a British Airways Gold member, granting me access to the New York, Chicago, and Los Angeles Flagship lounges whenever I pass through on American even just flying domestically. I became a British Airways Gold when BA acquired british midland. I was a long time bmi Gold, even though I never flew that airline — they were an easy Star…

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The Singapore Airlines San Francisco Lounge is More US Than Asia

The Singapore Airlines check-in procedure provides a better experience than their San Francisco lounge does. Walking up to the first class check-in counter, a Singapore Airlines agent approached me to walk me the rest of the way to the counter. Unnecessary, but certainly first class service. It’s the only touch of first class on the ground that’s offered, as you’re sent off on your way to the lounge which is upstairs and down a long barren corridor. It’s not a tiny lounge but it really isn’t big enough to host Star Alliance elites and premium cabin passengers headed to Singapore, there are just too many eligible passengers for the size of the lounge and the place gets busy. There’s seating, but it’s not spacious or peaceful. I imagine it’s really packed when San Francisco –…

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Singapore Airlines Long Haul First Class Offers Great Service, Great Meals, Poor Snacks and Uncomfortable Seats

Singapore Airlines first class is perhaps the most aspirational airline product in existence. It’s rarely available to Singapore’s mileage partners like United and Air Canada, but availability is quite good for Singapore’s own Krisflyer members. That’s lucky because Singapore Airlines Krisflyer is a transfer partner of both the US American Express Membership Rewards program and of Starwood Preferred Guest. As are result many people have access to Singapore miles and don’t even realize it. (At the beginning of July 2012 Singapore award availability was opened up briefly to all of their partners, and I made several bookings at that time.) Singapore’s award chart isn’t cheap, and they do add fuel surcharges on awards. But you get a 15% mileage discount when booking on their (only semi-functional) website, and you get.. Singapore Airlines first class. Sure,…

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Singapore Airlines First Class Passengers Can’t Use the Bathroom in Hong Kong

Singapore Airlines does an outstanding job in the air (though service is usually phenomenal long haul it does vary and can be quite mixed flying short haul). Their food is very good as well. But Singapore Airlines does not match the quality of its inflight product with its ground services. Even most of its lounges in Singapore are just ‘fine’. Lounges outside of Singapore? Not nearly so impressive. Nowhere is this more apparent than in Hong Kong. Singapore Airlines has a fairly large presence in Hong Kong with 7 daily roundtrips between Hong Kong and Singapore. One of their flights heads onward to San Francisco. San Francisco – Hong Kong – Singapore and return flights are dubbed SQ1 and SQ2. This flight has seasonally been served by an A380 with ‘Suites class’. And yet… the…

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