I spent a night earlier this week at the Hyatt Chicago Magnificent Mile, since it was the location of a happy hour that Hyatt Gold Passport sponsored for Milepoint frequent flyer community members.
Overall I found:
- The public spaces to be gorgeous, a real thumbs up for that renovation.
- The breakfast buffet (complimentary for Gold Passport Diamonds) to be fantastic, high quality
- The rooms to be functional.
The ground floor entrance to the hotel has a Starbucks, and an elevator you have to take up to get to reception.
That’s when you’re struck by how attractively redone the lobby, the bar off the lobby, and other public spaces are.
I was given a room on the 14th floor, a code for complimentary wireless internet, and a breakfast coupon. It was explained to me that Diamonds give their coupon in the restaurant on the lobby level in exchange for complimentary buffet.
(Not valid for In Room ‘Dinning’)
I headed upstairs to the room, which was a standard King. It was small by many standards but fairly average size for downtown in a major city.
The bathroom was large enough, and water pressure in the shower good. Toileteries were limited — shampoo, conditioner, and lotion and a bar of soap each for the sink and for the shower. No bath gel, and no toothpaste (although the latter will be returning to Hyatt hotels no later than March 31). There were no bath robes and the bath towels were thin, and not soft.
The desk was functional with a couple of power outlets, I need more than two though so I bring my own compact power strip. There were also outlets on one of the night stands by the bed which is a thoughtful touch.
The view was of city buildings. I would have liked more glass to bring more light into the room, but there were ample lamps and the room wasn’t dark.
Overall I had a good night’s sleep which is all I was after.
Breakfast in the morning was a highlight. I went downstairs to the restaurant. Oddly it struck me on the way that the elevator design reminded me of a Hyatt Place.
Once in the restaurant the waitress brought a menu but took it away when she saw my buffet coupon.
She brought coffee (and left the pot, which is appreciated) and water and offered juice.
In addition to the hot and cold buffet, with much higher quality items than I’m used to at similar caliber hotel breakfasts, they offer made to order omelettes which you order from your server and not from an omelette station.
Breakfast was good, leave your coupon, there’s no bill to sign.
The hotel has a large gym with plenty of equipment, and an indoor pool with hot tub.
I didn’t take a picture of the hot tub because there were two people in there who seemed a bit inebriated and more than a bit amorous.
The Hyatt Chicago Magnificent Mile isn’t a property I would seek out or inconvenience myself for, but I would definitely stay here again if the location were perfect or the price was right.