‘Luckiest Man Alive’ Arrived at the Gate Moments Too Late to Board Yesterday’s Doomed Ethiopian 737

ethiopian ticket
Mar 11 2019

There are untold human stories coming out of the loss of lives on that Boeing 737 MAX 8 flight from Addis Ababa to Nairobi.

One compelling story was told in the first person on Facebook — the passenger who was running just a few moments late and missed the flight while he watched the final passengers board and the door at the gate close in front of him. He declares it his lucky day, and indeed it was that, though of course luck probably had nothing to do with it — just a series of unrelated choices that put him in the position to make, or not make, his flight.

Continue Reading »

American Airlines Flight Attendants Union Telling Crew They Don’t Have to Work the 737 MAX

airplane flying
Mar 11 2019

American Airlines has 24 Boeing 737 MAX 8 aircraft in service. Plenty of customers are expressing concern over the aircraft after the Lion Air incident in October was followed by yesterday’s tragic crash of an Ethiopian Airlines 737 MAX. China and Indonesia have grounded the jet.

Many airlines operating the plane, including Southwest and American, have expressed support for the aircraft’s safety. And it’s too early to know just what happened in yesterday’s occurrence. We’ll know more soon, especially now that the aircraft’s black boxes are being studied. It’s natural though to have concerns.

Continue Reading »

American Express Acquiring LoungeBuddy

Mar 11 2019

Lounge Buddy features airport lounge reviews and also sells single visit lounge passes often at a discount. The last time I spoke with the Lounge Buddy team they were also providing management software to lounges as well.

They’re now being acquired by American Express. As a result we’re promised there will be “additional [unspecified] ways” that American Express will “become an essential part of our…digital lives.”

Continue Reading »

The D in D0 Stands for Dirty: American Airlines Sacrifices Clean Cabins for Quick Departures

airline seats
Mar 11 2019

I find that cleaners getting on the plane while passengers are trying to get off just blocks passengers getting off and as a result their getting on too early may not save time.

Since I wrote about the bottleneck deplaning due to aircraft cleaning, American rolled out a policy that focuses even more heavily on ‘D0’ and sacrifices cleaning. Here’s a notice from Dallas Fort-Worth:

Continue Reading »

China Reportedly Grounding Boeing 737 MAX Aircraft

people getting off etihad plane
Mar 10 2019

In the aftermath of today’s loss of an Ethiopian Airlines Boeing 737 MAX 8 carrying 149 passengers and 8 crew I’m hearing from many frequent flyers wondering whether the aircraft will be grounded, and thinking about whether or not they’re willing to fly on the jet.

China reportedly is grounding the plane. Air China, China Eastern, China Southern, Hainan Airlines, Shenzhen Airlines, Shandong Airlines, and XiamenAir all operate Boeing 737 MAX 8 aircraft.

Continue Reading »

American’s Chicken Salad Lunch: New Worst Airline Meal Ever?

chicken
Mar 10 2019

If you choose the salad, here’s a sample of the chicken as seen on American Airlines flight AA644, the 1 p.m. departure from Charlotte to Austin on Friday.

Perhaps this is the reason airline President Robert Isom says their caterers have “gotten a little bit lazy in terms of what they can provide us.” Unfortunately it doesn’t seem he’s done enough about it.

Continue Reading »