Jun
30
2019
The flight attendant listened patiently to a man complain…
Free the Slots: Stop Subsidizing Airlines and Protecting Them from Competition
Jun
29
2019
Government-granted airline privileges are a driver of industry consolidation. The primary reason Alaska Airlines acquired Virgin America was for access to gates and slots at congested airports. Badly run carriers, that provide poor passenger experience, are protected from market discipline because more innovative startups aren’t permitted to compete and incumbents can continue earning off inferior products because passengers lack other options.
Here’s a New Premium United Card Value Proposition Chase is Considering
Jun
29
2019
The 20% redemption discount is interesting, It could be well worth upgrading from a base United Explorer to this card — but wouldn’t be worth spending money on this card over more compelling alternative transferable points products.
American Airlines Can No Longer Squat on China Routes
Jun
29
2019
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Qantas is Seeing a Run on Redemptions Prior to Award Chart Devaluation
Jun
28
2019
Lower coach award prices are translating into greater redemptions for coach travel. That’s exactly what you’d expect. However it’s the changes in redemption patterns that are happening when prices have not (yet) changed that’s most revealing.
Why Dating a Flight Attendant is Hard
Jun
28
2019
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines is Trying Something Quirky to Improve its Operation in Chicago (But It Won’t Work)
Jun
28
2019
Continuing the theme that employees just need motivation rather than resources or tools to do a good job, American Airlines has “One Team, One Turn champions” who are managers “with the mission of underlining the direct correlation between on-time performance and customer experience.”
At Chicago that’s meant quizzing employees on the parking shuttle.
Star Alliance Airline Using Rabbit Poo to Power Planes
Jun
28
2019
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
United is Mad at Chase Because the Bank’s Other Credit Cards are Too Good
Jun
28
2019
Frequent flyer program revenue – and in particular the sale of miles to banks – is the biggest driver of US airline profitability. However United’s MileagePlus is stagnating. Their revenue growth can be accounting for entirely by points transfers from Chase Ultimate Rewards. As Chase Sapphire Reserve gained popularity that meant more points earned which could be transferred to United.
British Airways Just Introduced New Business Class Award and Upgrade Prices for Better Availability
Jun
28
2019
British Airways has quietly launched new extra business class award availability between North America and the UK for additional miles. US airlines generally offer all or most seats on their flights for additional miles, it used to be roughly double miles but now is often much more especially in premium cabins.
BA, which normally offers double miles awards to ‘Gold Guest List’ elites, is offering this for less than double miles.
