A year ago thousands of Wells Fargo employees were fired for opening 2 million fake bank and credit card accounts.
Customers who had accounts opened in their name with neither their knowledge nor their permission were hit with fees for failing to take actions (like paying bills or maintaining minimum balances) they had no idea they were on the hook for.
I usually only pay attention to Finland because Finnair business class award space is very difficult to get, and when it appears available on the American Airlines website it’s usually phantom space (“fake news”).
However Finland’s military has begun the process to replace its 62 Boeing Hornet fighter jets, with scheduled de-commissioning in 2025. There are 5 planes they’re considering including Boeing’s F-18 and Lockheed’s F-35 Joint Strike Fighter as well as 3 European-made jets. Finland says a decision will be made in 2021.
Boston’s Logan Airport will study charging drivers who pick up or drop off passengers. In exchange, an environmental group won’t oppose the airport adding parking.
Since United and American are intent on copying Delta, not even trying to be better than Delta I actually want to like Delta because at least they offer a slightly better onboard product and a better on-time operation.
And yet I can’t bring myself to do it because of Delta management’s arrogance and dishonesty. And the utter contempt with which they treat frequent flyers.
There was significant speculation about Cathay Pacific’s new route announcements, the big rumor is that cities would start with B, C, and D.
While there was a greater likelihood of a European focus than new US routes, “D” could have been “The Big D” — Dallas — a hub for American Airlines, so a city where Cathay could have some traffic feed.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Southwest ramp agent saved Christmas for a little girl who lost her teddy bear in Detroit’s airport last year.
Now the Washington National airport twitter team is on a similar mission, coming out with what the Washington Post called an ‘important alert’.
It’s incredibly frustrating for people trapped in Houston, and those trying to get home. One element of a return to normalcy is slowly, surely, coming about though.
Both Houston Hobby and Houston Intercontinental are technically opening back up right now. I say technically with great intention.
Alright this has to be a true once in a lifetime opportunity. It’s a charity auction, with plenty of seats available, and all proceeds benefiting UNICEF.
The founder and CEO of Norwegian is going to fly aboard a brand new Boeing 787 painted in UNICEF livery. And he’s inviting you along.
Last Fall Uber rolled out a change that allowed the app to continue to track your location for 5 minutes after your ride with them was over. There was no way to stop this. Either the app had access to your location (which almost everyone gives it) or it doesn’t.
Now they’re going to update the app to offer three options:
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
