pilot

Tag Archives for pilot.

American Airlines Pilot Goes The Extra Mile To Fix Bad Customer Service

Jun 08 2022

On Sunday aa passenger in Dallas had their bag taken at the gate. The gate agent reportedly “tag[ged] them without asking final destination,” didn’t give customer a claim tag and told them to “them to look for it at [their] connecting airport NOT final destination.” They thought they’d never see their bag again.

The flight’s captain, though, wasn’t having any of this.

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Pilot Loses His Cool During 7 Hour Delay: “I Don’t Need This” “Who Wants To Get Off?”

May 31 2022

According to the airline, they “sincerely apologize” for the inconvenience of the delay of flight W95749, from Gatwick to Larnaca, which they blame on late arriving aircraft and air traffic control. They do not, however, apologize for the pilot – who, if he ever tires of flying for Wizz Air- likely has a future with the Delta Air Lines social media team.

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American Airlines Pilot Chatter: New Heathrow Flights, Giving Up On LAX – And Growth

May 27 2022

Last week I flew Austin – Washington Dulles and a flight attendant told me American was planning to start flying Austin – Washington National. She was sure of it! I explained the perimeter rule to her and how American cannot fly Austin – Washington National without the Department of Transportation assigning ‘beyond perimeter’ slots that are created in law. It turns out she’d heard this news from… a passenger.

That said sometimes there are real tidbits of news, or at least interesting opinions. So I thought I’d pass along these ‘pilot tidbits’ shared to twitter by serial airline newsbreaker JonNYC along with context for what they mean.

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Delta Flight Delays 17 Hours Because The Pilot Wasn’t Qualified To Fly The Aircraft

May 25 2022

Saturday’s Delta flight from Seattle to Kona, Hawaii – Delta 565 – was delayed over 9 hours and then – as the flight boarded – the airline realized that one of the pilots was not qualified to operate the flight, as relayed to passengers by the gate agent. It took an overnight – another 8 hours – before passengers were able to fly.

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