About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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First Look Inside American’s New 787-9: Patented Comfort Position And Lighting Details Never Seen On A U.S. Airline

May 29 2025

I’m completely blown away by the American Airlines Boeing 787-9P, their new premium-heavy aircraft with business class suites and an all new premium economy. The truth is that even coach is improved. There’s way more attention to detail throughout the cabin than in any plane I have seen from American Airlines, ever, or frankly from a U.S. airline in the past several decades.

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Exclusive: American’s New 787-9P Adds 51 Business Class Suites—By Cutting Legroom In Coach And Premium Economy

May 29 2025

American Airlines will debut its new Boeing 787-9P aircraft – new delivery planes with all-new interiors – in about a week. It will initially fly Chicago to Los Angeles and then Chicago – London, before being added to routes from Philadelphia.

And we now know the stats on seats in the cabin. I’ve been sent a copy of the mockup for this page that’s expected to go live on June 1 for the new 787-9P by an insider.

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Why You’ll Never Find United’s Retired Uniforms On eBay—And The Airline Rule Behind It

May 28 2025

United’s brand-new Brooks Brothers uniforms hit airport concourses on Wednesday. Thousands of navy blazers, suiting pieces, and pilot epaulettes just became obsolete overnight. So why won’t those old threads pop up on eBay or in a thrift shop? It isn’t because a shirt or skirt unlocks the jet bridge by itself—but airlines, the marketplaces, and the TSA work to restrict crew uniforms from ending up in civilian closets.

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Bought A Fare With No Expiration? Southwest Is Now Wiping Out Some Travel Credits After 6 Months

airline seats
May 28 2025

Now that the new rule has gone into effect (May 28), there’s another wrinkle. It’s only supposed to apply to tickets purchased going forward. But people making a change to their tickets are seeing this, too. It’s concerning if someone bought a ticket that came with unlimited same day confirmed changes and no travel credit expiration, but now gets just one change that forces a six month expiration.

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“We’re Landing in Minneapolis to Save the Dog”—Delta’s 300-Mile Detour Delays 181 Passengers

May 28 2025

About an hour into the five hour flight, flight attendants were alerted that a dog was in distress. A call for medical assistance produced an onboard veterinarian who stabilized the animal, but the assessment was that the dog needed professional treatment. The Airbus narrowbody with 181 customers and six crew aboard made a 300-mile detour to Delta’s Minneapolis–St Paul hub.

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