Delta confirms plan to consider Thompson VantageSOLO business class seat, which is already flying with several airlines, because their planned Safran seat for premium A321neo transcon aircraft has so far been unable to achieve certification. That’s a less desireable seat, and still leaves their new cross-country business class product years away.
United Airlines CEO Scott Kirby is still talking about buying American Airlines, and continued to give remarks advocating for it at the IATA annual general meeting in Rio de Janeiro, Brazil. Kirby is keeping pressure on American Airlines CEO Robert Isom and his board while pretending the matter is practically closed.
A Delta first class passenger says she woke before landing to find vomit in and on her purse, with her AirPods and belongings damaged. Delta offered a $50 voucher.
Climate advisers in the U.K. have floated restrictions on frequent flyer rewards as an “easy” way to reduce emissions, and commentators are now using that to explain why British Airways Avios keep getting worse. That gets the story backwards: BA is devaluing because loyalty is profitable, while bigger, fixable aviation emissions problems—from Europe’s fractured air traffic control system to contrail avoidance—are treated as an afterthought.
A private pilot’s engine failed over northern Minnesota, leaving him to choose between a lake, a swamp, or a highway. He picked the safest option and landed on a state road crossing the Red Lake Reservation—only for tribal officials to seize his plane for six months, claiming he had violated an airspace ban they had no authority to enforce.
Europe’s flight delay rules sound like the passenger protection Americans wish they had: cash compensation when airlines get you there hours late. But the system is far challenging in practice, with some travelers needing court judgments and bailiffs just to collect.
Bodycam footage was just released from Fort Lauderdale airport where a passenger’s wallet was tolen at TSA. The man had placed his bag, phone, and black Gucci wallet in a binto be screened. By the time he got through, the wallet was gone.
United and American are getting better at telling passengers the real reasons their flights are delayed. That transparency is useful, but it also exposes a long-running airline habit: blaming weather or air traffic control when it’s actually something within their control – like mechanical issues or available crew – that caused the delay in the first place.
This middle school teachers’ account showed a negative balance of more than $1 million when a $1,002,852.82 charge was placed on their debit card at an Americas Best Value Inn in Blytheville, Arkansas. The hotel says their credit card terminal was hacked.
Bali immigration officials are warning influencers that sponsored posts, comped hotel stays, brand collaborations and content shoots can count as work—not tourism. The island’s new immigration patrol is even using social media posts as evidence, meaning the same Bali reel meant to promote a villa or beach club could become proof of a visa violation.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
