About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

American Airlines Talks Up Its AI Strategy — Says This Won’t Reduce Headcount (Even Though They Need To)

Dec 04 2025

American’s COO told the Skift Aviation Forum that the airline’s artificial intelligence initiatives won’t be used to reduce headcount — even as Delta and United are already leaning on AI to automate whole categories of work. His primary example of AA’s “AI strategy” was the HEAT tool the airline has been promoting for more than three years, underscoring just how far behind American has fallen.

Continue Reading »

Drunk Russian Passenger Demands Alcohol On Dubai–Moscow Flight — Flirts With Seatmate Then Turns On Crew Before Police Escort Her Off

Dec 04 2025

A Flydubai flight from Dubai to Moscow was delayed on the ground after a drunk Russian passenger boarded already agitated, demanded more alcohol, and then tried to turn the drama into flirtation with the man seated next to her. When crew refused to serve her and asked her to calm down, she turned on them instead, yelling in the aisle until airport police boarded, escorted her off the aircraft, and ground staff had to go digging through the hold to pull her bags.

Continue Reading »

United MileagePlus Cards Now Earn 2 Miles Per Dollar On Rent Through Bilt — But At A Cost

Dec 04 2025

United MileagePlus cardmembers can now earn 2 miles per dollar on rent when paying through Bilt, with earnings split between the card issuer and a bonus mile from United. The catch: you’ll pay a 3% fee for the privilege, making the math far less compelling than Bilt’s earlier 3x Alaska offer unless you’re using it to generate elite qualifying miles as well.

Continue Reading »

JetBlue Founder Says Spirit And Frontier Will Merge In 2026 — ‘There’s Room For One, But Not Two’

Dec 03 2025

JetBlue founder and Breeze CEO David Neeleman says Spirit and Frontier will merge in 2026, arguing the U.S. market can only sustain a single ultra-low-cost carrier. He pointed to Spirit’s restructuring and the need for scale and synergies, echoing his view that U.S. ULCCs have struggled because they compete too directly with major airlines instead of following Europe’s model.

Continue Reading »

Bilt Now Shows When Airfare Is Truly Booked Direct — So You Can Earn Extra Points And Still Call The Airline For Changes

Dec 03 2025

Bilt has upgraded its travel portal to clearly show when an airfare booking is truly made directly with the airline. That means you can earn an extra Bilt point per dollar on the ticket, still put the charge on any card you choose, and—crucially—handle changes or rebooking with the airline instead of a third-party site. For anyone who values both rewards and control over their reservation, this is a real advantage.

Continue Reading »

First Look: JetBlue Reveals Renderings Of Its New JFK Lounge With Photo Booth — Opening This Month

Dec 03 2025

JetBlue shared the first renderings of its long-awaited New York JFK lounge at the Skift Aviation Forum, revealing a compact 8,000-square-foot space with a Grand Central–inspired ceiling and a residential design aesthetic. A photo booth sits in the back, though it may not be active on day one. Fort Lauderdale could follow!

Continue Reading »

Porter Airlines Confirms It’s Considering Joining oneworld — ‘We’d Be The Obvious Choice In Canada’

Dec 03 2025

Porter Airlines says it’s actively evaluating a possible move into the oneworld alliance, with President Kevin Jackson acknowledging that Porter would be the “obvious answer” for a Canadian member. The carrier has already built partnerships with American, Alaska, Qatar Airways, and British Airways, but hasn’t yet decided whether full alliance membership makes more sense than bilateral agreements.

Continue Reading »