An American Airlines passenger turned their seat back into a makeshift closet. From jackets and bags to hair draped over seat backs, airlines sell tight quarters – leaving passengers to fight over where one person’s comfort ends and another’s seat begins.
Alaska is busy turning itself into a global airline, flying Hawaiian’s 787s from a new Seattle long-haul hub to London and beyond. But its IT still behaves like a regional carrier: if you book a London–Seattle award that starts on British Airways, Alaska’s system misreads its own 787 flight as BA and slaps roughly $500 in “Alaska-imposed” fuel surcharges on top of 150,000 miles — an expensive bug for anyone spending Atmos Rewards points.
Video from Orange County’s John Wayne Airport shows a contract security guard in a white sedan racing down an active taxiway between jets as air traffic control calls a “high speed chase on the taxiway.” Planes slam on the brakes, workers scramble, and officials now blame a “possible medical episode.”
Congress is selling Section 373 of the new defense bill as a “helicopter safety” fix after the deadly midair near Reagan National. In reality it invites military training flights back into DC’s already-crowded airspace, with a built-in waiver so the Pentagon can bypass key protections whenever it claims national security demands it.
American is finally looking past ViaSat just as it makes inflight internet free. The airline is now in talks with Amazon about a new low Earth orbit WiFi system that could rival Starlink, but Amazon’s network is still years from full deployment — meaning even if a deal is signed soon, most flyers may not see the real upgrade until 2028.
Former American Airlines CEO Doug Parker uses an Airlines Confidential “101 class” on revenue management to explain how airlines really make money — and, in the process, shows why American’s own cost-and-density strategy, Spirit/Frontier obsession, and mishandled Basic Economy put it on the wrong side of the industry’s premium pivot.
American Airlines has already announced free Wi-Fi for AAdvantage members starting in January, but some flights are getting it early as “tests” begin — and that’s likely great news for most passengers. The catch is that when everyone piles onto a free connection, performance almost always suffers, so I expect today’s relatively usable paid AA Wi-Fi to look a lot more like Delta’s slog once this fully rolls out.
Citi’s new premium Strata Elite card delivers far more first-year value than its $595 fee suggests — credits stack twice, bonuses are huge, and the math almost feels like a mistake.
The U.S. wants visa waiver visitors to hand over five years of social media plus more personal data just to get an ESTA — and to apply only through a mobile app. That won’t just hassle Europeans and other low-risk travelers, it risks driving them to other destinations, cutting flights, cargo capacity, and tourism jobs here at home.
A new all-business-class airline backed by Maldives-based beOnd is still promising an October 2026 U.S. launch, even after its announced U.S. partner shut down and key financing hasn’t been nailed down. They’re talking franchise structures, Saudi and U.S. bases, Hawaii and premium leisure routes – but with ultra-high costs, no frequent flyer base, and a shaky execution record, actually pulling this off as a scheduled airline looks like a serious long shot.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
