Category Archives for Hotels.
Hyatt is offering 25% off the cash portion of cash and points redemptions and up to a 25% rebate on free night award redemptions at top properties, and for a brief period this even stacks with the 10% rebate available to co-brand credit card customers.
This includes the Park Hyatts Maldives, St. Kitts, Mallorca and MIlan as well as Andaz Papagayo and more.
Last month we learned Hyatt would begin adding Destination Hotels properties to the Hyatt portfolio August 20.
At the time we learned which 8 out of three dozen Destination Hotels would join early on. Now Hyatt has shared the new redemption categories for each of those.
Twitter used to be the “go-to” way of getting personalized customer service, and with some brands it still is. Many companies assign super competent agents to deal with twitter, and empower them to cut through bureaucracy to solve problems.
Not all do however. And some just follow the ‘first rule of social media’ which is to try to get customers to stop blasting the company as quickly as possible. The easiest way to do that is to get the customer to ‘take it to DM’.
I don’t think the Fairfield New Orleans Downtown studied Seinfeld well enough to internalize what reservations are for.
When Marriott first announced their new program they told us they’d be adding a new highest redemption category 8 and also adding peak and off peak pricing for 2019. They put off category 8 until March but postponed peak and off peak pricing even further.
They’ve been silent on when to expect it until now, giving us a month’s notice before the new top redemption price could go as high as 100,000 points per night. Effective September 14th they’re making some other changes to the program as well.
According to a laughable AOL article you should call a hotel directly to secure the best price and use a three word incantation to save 20% off of the lowest price online.
However there’s a nugget of wisdom here that’s worth unpacking.
I’m often tired when I travel. Doing some exercises before bed helps, but between flights, time zone changes, and extremely long work days I find when I’m back home Friday morning that I’m dragging. In fact I can get up dragging while I’m on the road too. Coffee is part of my morning ritual.
But I won’t make coffee in my room.
If breakfast matters to you remember that IHG doesn’t promise it; Hilton offers just a continental breakfast but doesn’t exclude brands; Marriott’s breakfast benefit is improved but understanding it is like something out of a Fellini film; while Hyatt’s offerings are both more robust and more clear.
What Hyatt 40 night benefit is best? Hyatt offers additional benefits for every 10 elite nights you earn. And now that award stays count (so Chase Sapphire Preferred Card points transfers can be used for stays, which help earn additional benefits), and that you get 5 elite nights each year just for having the The World Of Hyatt Credit Card and spending on the card continues to earn more elite nights, it’s easier than ever to reach additional benefit milestones. # Nights Or Benefit 10 25k base points or 3 meetings Discoverist 20 35k base points 2 club lounge access awards 30 50k base points or 10 meetings Explorist, 2 club access awards, cat 1-4 free night 40 65k base points 5k points or $100 Hyatt gift card or 10k points off FIND experience 50…
Back in the fall when Marriott was facing housekeeping strikes, guests were getting flyers under their doors protesting the Make a Green Choice program.
Marriott encourages you to fly out and visit their hotels, eat beef in the restaurant, extend your stay by flying your family out too, but what you’re really doing that’s harming the environment is having your room tidied. I’ve always found it odd that a hotel chain promotes the idea that their housekeepers are bad for the environment.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
